EMAD S.M. Mansour

• Increased sales growth in 2024 by 24% by developing comprehensive marketing strategies and collaborating closely with all revenue stream teams.
• Spearheaded comprehensive event and accommodation packages to successfully introduce new booking strategies into competitive markets.
• Analyzed market trends to identify key opportunities, driving business expansion, especially in international government and corporate relations.
• Led cross-functional teams to align marketing and sales objectives for maximizing revenue.
• Strengthened client relationships by implementing personalized communication strategies and pre-visit outreach.
• Managed end to end senior operations management through hands-on mentorship across interdepartmental teams, budget allocations for efficient resource utilization, and specialized hospitality touches.
• Improved sales forecasting accuracy by implementing data-driven decision-making processes.

Crowne Plaza - Riyadh Palace 2019-2023

Makarem Annakheel Hotel & Resort 2021-2023

Holiday Inn & Suite Al Jubail 2018-2020

• Led successful openings for new luxury hotels within the hospitality suite in multiple territories, contributing significantly to overall revenue growth and competitive brand selection.
• Highest-ranked senior executive responsible for soft launching 3 luxury brand hotels under the corporate umbrella with a remarkable RGI increase of over 18% average for each location.
• Instrumental in designing and implementing the operational management and customer retention (repeat booking) policies for corporate oversight and market growth.
• Established strong partnerships with distributors and retailers to secure optimal brand positioning and exposure.
• Managed budgeting and financial reporting processes for the region, maintaining fiscal responsibility and accountability at all times.
• Increased regional sales revenue by implementing strategic sales plans and fostering strong relationships with key clients, including executive liaison within the diplomatic quarter.

• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Maintained over 90% employee retention rate with innovative cross-training and job function floating initiatives.
• Crafted and achieved sales goals and service targets, increased year over year by cultivating and securing new customer relationships, enhancing brand loyalty in both B2B and B2C markets, and opening the brand to critical reoccurring contract business with travel agencies.
• Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.

• Responsible for an impressive increase in gross revenue profits from $12m annual aggregate to $20m annual aggregate in under 18 months by driving sales by developing multi-million dollar contract sales.
• Delivered recommendations to long-term accounts to promote brand awareness to key audiences.
• Key developer of diplomatic relations for exclusive market share for royal and political visitors across several operational units within the Kingdom political structure.
• Instrumental in sales expansion into luxury brands and world-wide brand recognition through early social media adoption.