Emalee Cregar
Moscow Mills,MO
Summary
Dynamic and results-oriented professional with extensive experience in reception and patient care, notably at Total Access Urgent Care. Excelled in multitasking, prioritization, and reception desk management, enhancing operational efficiency. Proven track record in improving customer satisfaction through effective scheduling and spreadsheet tracking. Skilled in bookkeeping, demonstrating a blend of hard and soft skills to drive success.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist/Patient Care Technician
Total Access Urgent Care
04.2022 - Current
- Responded to inquiries from callers seeking information.
- Organized, maintained and updated information in computer databases.
- Maintained patient stability by checking vital signs, height, and weight.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
Excel Sports & Physical Therapy
04.2021 - 04.2022
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
Hostess/server
Oliver's
01.2018 - 02.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Warrenton High School
Warrenton, MO05-2020
Skills
- Bookkeeping
- Scheduling
- Spreadsheet tracking
- Reception desk management
- Multitasking and prioritization
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Receptionist/Patient Care Technician
Total Access Urgent Care
04.2022 - Current
Receptionist
Excel Sports & Physical Therapy
04.2021 - 04.2022
Hostess/server
Oliver's
01.2018 - 02.2021
- Basic Life Support (BLS) Certification - American Heart Association.
High School Diploma -
Warrenton High School
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