Outgoing and personable department supervisor with several years of experience working in settings. Well-organized professional competent in solving complex issues customer and employee issues. Offering cash handling, sales and computer mastery.
Overview
4
4
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Lancaster, OH
11.2020 - Current
Developed and implemented departmental policies and procedures.
Conducted performance reviews for staff members.
Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
Provided coaching and mentoring support to team members.
Resolved customer complaints in a timely manner.
Analyzed data to identify areas of improvement within the department.
Established goals for each team member and monitored progress towards those objectives.
Managed inventory levels of supplies required for daily operations.
Addressed employee issues and conflicts to provide input, feedback, and coaching.