Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emalyn Bustos

Las Vegas,NEVADA

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2024 - Current
  • Prepared and administered vaccines to patients, ensuring proper dosage and technique under the supervision of Pharmacist.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Seafood Processor

Westward Seafoods
05.2023 - 09.2023
  • Operated industry-specific machines and equipment, maintaining safety procedures.
  • Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
  • Cleaned, scraped, trimmed and filleted various seafood products.


Lead Pharmacy Technician

CVS Pharmacy
11.2010 - 05.2023


  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Certified Nursing Assistant

Glenwood Rehabilitation Center
07.2009 - 11.2010
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Customer Service Cashier

Walmart
08.2007 - 11.2010
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Production Team Leader

Unisea
01.2003 - 08.2007
  • Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led a team of production workers to consistently meet deadlines and exceed performance goals.
  • Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
  • Operated industry-specific machines and equipment, maintaining safety procedures.
  • Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.

Education

Pharmacy Technician Certification -

Pima Medical Institute
Las Vegas, NV

Nursing Assistant Certification

Tulare Adult School
Tulare, CA

High School Diploma -

Orosi High School
Orosi, CA
06.2002

Skills

  • Confidentiality and HIPAA
  • Insurance billing
  • Medication dispensing
  • Bilingual
  • Inventory control
  • Prescription processing
  • Pharmaceutical calculations
  • Pharmaceutical sales and services

Certification


  • Pharmacy Technician Certification Board (PTCB).

Timeline

Pharmacy Technician

CVS Pharmacy
01.2024 - Current

Seafood Processor

Westward Seafoods
05.2023 - 09.2023

Lead Pharmacy Technician

CVS Pharmacy
11.2010 - 05.2023

Certified Nursing Assistant

Glenwood Rehabilitation Center
07.2009 - 11.2010

Customer Service Cashier

Walmart
08.2007 - 11.2010

Production Team Leader

Unisea
01.2003 - 08.2007

Pharmacy Technician Certification -

Pima Medical Institute

Nursing Assistant Certification

Tulare Adult School

High School Diploma -

Orosi High School

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Emalyn Bustos