Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Eman Yahya

Riyadh,Saudi Arabia

Summary

An enthusiastic sustainable employee. Ready to embrace a career in programs management and operations.

Experience includes program management, business operations, business compliance, logistics, indirect supply chain, administration support, knowledge and event management.

Seeking development of practical skills and capabilities by obtaining a challenging position to increase my knowledge.

Overview

19
years of professional experience
1
Certification

Work History

Boeing

Senior Program Manager
12.2021 - Current

Job overview

  • Manage and lead the execution of fixed wings and vertical lifts programs in Kingdom of Saudi Arabia.
  • Lead and manage Boeing Global Services team located in kingdom (55+ employees).
  • Establish and implement short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness and effects changes required for improvement.
  • Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
  • Review, submit and present Business Performance Review (BPR) to the leadership on monthly bases.
  • Participate in departmental staffing decisions, including recruiting, hiring and training.
  • Oversee programs test schedule, baseline, strategy and key milestones.
  • Work with Earned Value Management (EVM)/Cost Account Manager (CAM), Integrated Master Schedule (IMS) / Integrated Master Plan (IMP), Configuration Management (CM) / Data Management, Risk Issues Opportunities (RIO), Charge Line Authorization and Setup (CLAS).
  • Participate in the change management process and assure the organization, work statement, schedule, costs, and RIO are kept in sync.
  • Monitor and review the programs KPI's on monthly bases.
  • Supports negotiation/impact assessment, trade studies, Basis of Estimate (BOE) change records.
  • Provide support to detailed T&E plans, program Integrated Test Plan (ITP), Giver-Receiver Lists, and Enterprise Standard Gated Practice (EPSG).
  • Attend working groups and coordinates meetings, program operating rhythm.
  • Coordinates with the program team to develop team execution plans, RAA, contractor support agreements, ITAR, disclosure agreements, intellectual property controls; First Time Quality (FTQ) targets, productivity improvements and targets.
  • Perform research to determine customer needs.
  • Collaborate with stakeholders to understand product vision, and breaking it down into an actionable backlog of epics, features, and user stories for the development team.
  • Proactively and continuously identify business value in alignment with strategic priorities, financial benefits, and customer needs.
  • Articulate the value of the product through usage, standard/automated operational metrics, and financial performance metrics.
  • Participate in and lead team in Monthly, Quarterly and yearly Budget Reviews.
  • Manage multiple IPDM Budget line items and personnel charging.
  • Create reports and presentations for the origination leadership.
  • The ability to create formal documentation, and adequate performance metrics.
  • Executes finance and budgeting request for leadership related activities.
  • Develops new statements of work (SOW) or refines existing (SOW) to satisfy internal development opportunities.
  • Identify cost reduction opportunities.
  • Identify productivity improvement opportunities.
  • Leverage Lean+ to improve processes and service delivery when appropriate.
  • Work closely with the finance team to track the programs financial performance.
  • Engage with the Global Sales and Marketing team to go through the possible opportunities.
  • Gate the opportunities and obtain approval from the leadership to proceed forward.
  • Engage with different functions to raise issues, solve problems and offer support.
  • Interact and meet with customer to keep the relationship alive.
  • Maintain good relation with the customers through open and transparent communication.
  • Schedule visits to different site to monitor the work progress and establish good relation with the employees who work on bases.
  • Take responsibilities and accountability towards the team performance.
  • Engage and participate with the team member in all events.
  • Promote positive team dynamics to ensure members collaborate and work effectively.
  • Motivate the team members to do better job and recognize their accomplishments.
  • Arrange for All Employees meetings to share the latest business development and achievements.
  • Support and attend relative International and Domestic Defense exhibits/events.
  • Performs miscellaneous job-related duties as assigned.

Boeing

Business Support Manager
06.2016 - 12.2021

Job overview

  • Maintain flawless execution on the business operations, business compliance, facility management, project management, government affairs and indirect supply chain activities.
  • Ensure proper communication and follow up on timely manner.
  • Performs cost analyses, recommends solutions, and monitors cost and budget.
  • Identify Cost reduction opportunities.
  • Identify Productivity improvement opportunities
  • Manage and supervise the Business Support team and guide their efforts towards operational excellences practice.
  • Carry out day-to-day management of office facilities and operations at the HQ.
  • Provide the necessary support to different projects in different locations in the Middle East.
  • Identify to management the needs for new equipment and/or consumables, performs cost analyses, recommends solutions, monitors cost and budget, and executes the procurement process once approved.
  • Submit weekly reports on the work progress to the direct manager.
  • Take responsibilities and accountability towards the team performance.
  • Support Executive Visits/ Events as required.
  • Support Projects as they arise and ensure proper coordination with different stakeholders.
  • Support the different business initiatives to develop a process proactively to support new business requirements within the Middle East.
  • Support BP's in the implementation of functional team to support emerging business readiness.
  • Leverage Lean+ to improve processes and service delivery.
  • Ensure local procurements are performed within the Local Procurement Guidelines.
  • Ensure invoices are properly logged and processed in due time.
  • Provide office services in compliance with Boeing policy/ local government regulations.
  • Maintain, Update and participate in the country Business Preparedness plans/ Country Evacuation Plan/ Dialogic Scenarios pro-actively and on time.
  • Engage with the team member in all events.
  • Motivate the team members to do better job and recognize their accomplishments.

Boeing

Business Support Specialist – Operations Team Lead
12.2015 - 06.2016

Job overview

  • Provide Logistical support to all international travels
  • Conduct the new hire orientation.
  • International Business Preparedness focal for IMEA & Asia
  • Provide the Accounting team with the Enterprise Cost Management.
  • Telecommunication support for all of Boeing employees.
  • Maintain and control the office access points following Boeing Process.
  • Maintain, Update and participate in the country Business Preparedness plans/ Country Evacuation Plan/ Dialogic Scenarios pro-actively and on time.
  • Facility and Property Services management.
  • Maintain, Update and participate in the weekly regional process review.
  • Well-Begin focal, communicate and actively share all the Well-begin Activates and programs.
  • Ensure monthly checklists are completed on monthly bases prior to deadline and actions are completed and shared for learning and improvement on timely manner.
  • Comply with local and international record management requirements process (RIM).
  • Implement 100% Receipt Retention.
  • Maintain, mange office drivers as per business needs.
  • Secure the departments needs of all office products.
  • Arrange for utility bills (electricity - telephone - water) payments on due time.

Boeing

Executive Office Administrator
09.2013 - 11.2015

Job overview

  • Preparing the daily, weekly & monthly schedule.
  • Review the daily & the weekly schedule on daily bases, while reviewing the monthly schedule once a week (every Sunday).
  • Accepting meeting/calls on behalf of the president.
  • Arrange for meetings/calls on behalf of the president.
  • Arrange for All Hands meeting to meet with an executive visiting the region.
  • Updating the president calendar on daily bases.
  • Scan the president meetings/calls & priorities it.
  • Arranging for the president flights reservation, ticket issuing & ground transportations during his domestic & international trips.
  • Keep track of the president reservations by creating a document that holds his reservation throughout the year.
  • Change the president reservations & refund the tickets "if needed".
  • Hotel bookings during his international flights.
  • Conference room OR/AND diner reservation "if needed" to fulfill the trip meetings purposes.
  • Prepare the executive trip book in which holds the detailed itinerary, ticket, hotel reservations, meeting's agenda & presentations.
  • Prepare different types of presentations to serve the president needs based on his in-puts.
  • Keep track of all the presentations & update it accordingly when needed.
  • Attend the weekly communication meeting & take notes of the actions items.
  • Take notes on the functional meetings & distribute it among the team member.
  • Arrange for external meetings with the customers in & out of the country.
  • Arrange for third party screening every time the president have external guests.
  • Meet & greet the president visitors.
  • Prepare for the all employees meetings materials (invites - presentation - lunch - meeting location preparation - etc.).
  • Travel to support events AND/OR meetings accordingly.
  • Scan calls, send & receive faxes.
  • Receive the mail.
  • Prepare for Arabic & English letters in professional manner.

ABB Group, Automation Technologies

Administration Officer
07.2012 - 08.2013

Job overview

  • Submission of the correct documents to the concern Ministries for visa issuance procedures.
  • Arrange medical tests, passports, memos, promotional draws and fine resolution.
  • Direct the staff tasks and evaluate the results.
  • Apply the Saudi law and regulation in all the company employment/administration transactions.
  • Prepared Arabic/English formal typing materials in an excellent way.
  • Maintain the smooth, swift and direct action towards the issue in hand to insure completing the mission in the best way possible.
  • Encourage the team work between the team members.



DLA Piper

Legal Secretary
07.2010 - 06.2012

Job overview

  • Conduct all the financial transactions (Petty cash, supplier's monthly payments and clients
  • Governmental fees).
  • Issue monthly bills addressed to the firm clients.
  • Track and follow up with the client's payment on weekly biases.
  • Provide weekly expenses report to the Finance Department located in Dubai.
  • Create travel policy based on Saudi Arabia economic manner.
  • Proficient Elite program user (time recording – billed/unbilled reports)
  • Coordinate with the services suppliers (Telecom companies, health insurance, etc.).
  • Provide the office supplies (kitchen – stationary) on monthly bases.
  • Prepared Arabic/English formal typing materials in an excellent way.
  • Maintains the confidentiality of documents.

Rotana Holding, Media Entertainment Company

Travel Officer
06.2008 - 06.2010

Job overview

  • Coordinate with other departments regarding travel issues and concerns
  • Receiving and reviewing travel expenses vouchers related all the different departments from all branches located in Middle East
  • Verifies appropriate documents in compliance with the company policy
  • Prepare journal entries and/or deposits of funds form to clear and complete the expense recycle
  • Arrange for hotel and airlines reservations
  • Reviewing and approve travel expenditures after initial processing of travel related documents
  • Complete monthly reconciliation of travel clearing accounts
  • Initiate payroll withholding of past/due advances after proper.

Al-Nahda Women Society

Secretary
05.2004 - 05.2008

Job overview

  • Prepared Arabic/English formal typing materials in an excellent way
  • Prepare reports, activity as directed by the supervisor
  • Attend meetings and taking minutes
  • Ensure that all the files and records are filed and kept in organized way
  • Recommend positive changes in the office procedures, communicating them with the immediate supervisor for implementation
  • Orienting newly hired staff to perform their duties accordingly
  • Preforms efficiently and professionally under pressure
  • Assist General Manager by professional secretarial services.

Education

King Faisal University
Saudi Arabia

BBA from Business Administration And Management
05.2018

Skills

  • Program Development and Management
  • Business Continuity
  • Multi-Operations Management
  • Risk Management
  • Property Management
  • Process Improvement
  • Remote Team Management
  • Event Planning
  • Operational Efficiency

Accomplishments

  • First Local Female Manger in Boeing Middle East.
  • Boeing's HQ new office establishment in Riyadh.
  • Saudi Rotorcraft Support Company (SRSC) establishment in Riyadh.
  • AWACS Radar System Improvement Program sustainment.
  • F-15 programs execution and sustainment in Kingdom of Saudi Arabia.
  • Apache and Ah6I programs execution and sustainment in Kingdom of Saudi Arabia.
  • 100% Exceptional CPAR Rating in all Vertical lift programs.
  • Service Culture Award - Standing Ovation Award.

Certification

  • PgMP - Program Management Professional.
  • Program Management Fundamental's.
  • Program Management Best Practices.
  • Program Management Workshop.
  • 1st Line Leaders Program.
  • International Leadership Program.
  • Organizational & Management Skills by Universal Network Intelligence.
  • Personal development skills training courses in English Language at ELS Language Center (United States of America).

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Program Manager

Boeing
12.2021 - Current

Business Support Manager

Boeing
06.2016 - 12.2021

Business Support Specialist – Operations Team Lead

Boeing
12.2015 - 06.2016

Executive Office Administrator

Boeing
09.2013 - 11.2015

Administration Officer

ABB Group, Automation Technologies
07.2012 - 08.2013

Legal Secretary

DLA Piper
07.2010 - 06.2012

Travel Officer

Rotana Holding, Media Entertainment Company
06.2008 - 06.2010

Secretary

Al-Nahda Women Society
05.2004 - 05.2008

King Faisal University

BBA from Business Administration And Management

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Eman Yahya