Summary
Overview
Work History
Education
Skills
Certification
Community Service
Skills Proficiency Chart
Timeline
Generic

Emanda Tychewicz

Auburndale,FL

Summary

Dynamic and results-driven hospitality management professional with over 18 years of experience leading high-performing teams in fine dining, bistro, tavern, and banquet settings. Expertise in strategic planning, operational oversight, and team development, consistently delivering exceptional service and driving guest satisfaction. Skilled in optimizing service delivery and managing budgets to enhance operational efficiency. Committed to cultivating a culture of excellence and continuous improvement within the hospitality industry.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Server / Banquet Coordinator / Supervisor / Bartender / Trainer / Staff Development

Lakeside Grill
05.2023 - Current
  • Plan and execute events, including weddings, corporate functions, and private parties, for up to 100 guests.
  • Supervise banquet staff, assign roles, and ensure smooth event flow.
  • Liaise with clients to confirm event details, menus, and special requests.
  • Maintain inventory of banquet supplies and coordinate with vendors.
  • Crafted cocktails and served beverages in a high-volume bar setting.
  • Trained and mentored new servers and bartenders.
  • Managed opening and closing duties, including cash reconciliation.
  • Delivered personalized service, increasing repeat customer visits.
  • Provided attentive service during plated dinners, buffets, and cocktail receptions.
  • Collaborated with kitchen and event staff to ensure timely service.
  • Maintained cleanliness and organization of event spaces.
  • Conducted onboarding and training sessions for new hires across server, bartender, and banquet roles.
  • Developed training materials and SOPs to ensure consistency in service standards.
  • Provided ongoing coaching and performance feedback to staff.
  • Facilitated workshops on customer service, safety protocols, and upselling techniques.
  • Assisted in setup and breakdown of events, maintaining an organized and efficient work environment.
  • Coordinated closely with event coordinators from various departments including catering managers housekeeping staff and audio-visual technicians ensuring seamless integration of all aspects of the event.
  • Demonstrated flexibility in adjusting schedules based on last-minute changes or unexpected circumstances affecting the banquet hall availability or staffing requirements.


Server - Trainer - Bartender

Chili's Bar & Grill
01.2008 - 01.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Monitored new server performance and offered continuous support throughout the training period.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Tailored training sessions to address the unique challenges of the restaurant, leading to more relevant and effective learning experiences.
  • Boosted restaurant revenue by equipping servers with upselling techniques and deep product knowledge.

Education

Associate of Science - Medical Coding And Billing

Rasmussen University
Ocala, Florida
10-2026

Skills

  • Team Leadership & Training
  • Bartending & Mixology
  • Banquet & Event Coordination
  • Customer Service Excellence
  • POS Systems
  • Inventory & Cash Handling
  • Scheduling & Staff Management
  • Health & Safety Compliance
  • Upselling & Guest Engagement
  • Team leadership
  • Positive and friendly attitude
  • Organization and efficiency
  • Attention to detail
  • Operational efficiency
  • Employee training and development

Certification

  • Responsible Vendor / Alcohol Server Certification
  • Food Handler's Certification
  • CPR / First Aid

Community Service

Saint Jude

Skills Proficiency Chart

Skills Proficiency Chart

Timeline

Lead Server / Banquet Coordinator / Supervisor / Bartender / Trainer / Staff Development

Lakeside Grill
05.2023 - Current

Server - Trainer - Bartender

Chili's Bar & Grill
01.2008 - 01.2023

Associate of Science - Medical Coding And Billing

Rasmussen University

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