Emani Douglas
Lancaster,CA
Summary
Dynamic and results-oriented professional with a proven track record in traffic management and customer service excellence, notably with the City of Inglewood. Expert in work zone safety and adaptive problem solving, I have significantly enhanced operational efficiency and customer satisfaction. My strong communication skills and positive attitude have been pivotal in managing high-stress situations and fostering team collaboration.
Diligent Desired Position with comprehensive background in food service operations, delivering consistent quality in customer satisfaction. Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
3
3
years of professional experience
Work History
Traffic Control Officer
City Of Inglewood
08.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Food Service Worker
Raising Cane's Restaurants
12.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Cashier
Poke Junction
07.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Lancaster High School
Lancaster, CASkills
- Work zone safety
- Adaptive problem solving
- Traffic management expertise
- Stress tolerance
- Conflict resolution
- Crowd control techniques
- Quick learner
- Cleaning and sanitation
- Strong work ethic
- Strong communication skills
- Positive attitude and energy
Timeline
Traffic Control Officer
City Of Inglewood
08.2024 - Current
Food Service Worker
Raising Cane's Restaurants
12.2023 - 08.2024
Cashier
Poke Junction
07.2022 - 08.2024
Lancaster High School