EMANI DUNN
Pensacola,FL
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
7
7
years of professional experience
Work History
Navy Federal Credit Union
08.2019 - Current
- Prepare and review loan closing package and paperwork
- Ensuring accuracy and completeness of all required documents
- Managing and resolving concerns, problems or document issues
- Coordinating mortgage closing proceedings
- Maintaining 15-30 accurate closing schedules
- Completed Wingman Mentor training for Field Mortgage and Equity
- Provide feedback as active member of Pilot Program for submitting feedback on any technical complications when launching new promotions or products
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
Internship Student
University Of West Florida
05.2019 - 08.2019
- Assisting staff members with questions, needs, and referring inquiries
- Organized Bi-annual Fall Forum for university staff
- Matching all logbooks with employee staff monthly travel expenses
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Interacted with customers by phone, email, or in-person to provide information.
Volunteer
Veteran Affairs
05.2016 - 08.2017
- Updated logs for veterans weight and health statistics weekly
- Called veterans for upcoming meetings and appointments
- Completed over 220 hours of volunteer service
- Assisted with special events and programs with Dr. Kelle Bivens
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelors of Arts - Psychology
University of West Florida
Pensacola, FL05.2023
Associates of Arts -
Pensacola State College
Pensacola, FL12.2016
Skills
- Microsoft Office:
- Windows XP
- Office XP
- Internet Explorer
- MS Excel
- MS Word
- MS Access
- Outlook
- PowerPoint
- Scheduler
- Publisher
- QuickBooks
- Adobe Editor
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Wingman Training in Field Mortgage and Equity by completing mentorship with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Navy Federal Credit Union
08.2019 - Current
Internship Student
University Of West Florida
05.2019 - 08.2019
Volunteer
Veteran Affairs
05.2016 - 08.2017
Bachelors of Arts - Psychology
University of West Florida
Associates of Arts -
Pensacola State College
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