Resourceful passionate worker with a few years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging any materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Office Assistant
Queens Community House
02.2024 - Current
Streamlined communication between departments for better collaboration and increased productivity.
Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspaces
Boosted employee morale with thoughtful event planning and team-building activities.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Program Manager
Elite Learners Inc.
08.2023 - 02.2024
Managed cross-functional teams for successful project completion within deadlines and budgets.
Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
Coached team members on productivity strategies to accomplish challenging goals.
Developed and maintained logistics workflows, procedures and reports.
Developed strategic plans, setting clear objectives and achievable milestones for Elite.
Manager
House of Hookah
08.2021 - 08.2022
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed and motivated 25 employees to be productive and engaged in work.
Established team priorities, maintained schedules and monitored performance.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Babysitting
Rise And Shine Day Care
09.2019 - 03.2020
Provided reliable and trustworthy childcare services, ensuring safety and well-being of children
Demonstrated strong interpersonal skills in building positive relationships with both children and parents.
Talked to over 15 parents about concerns or issues with children during babysitting.
Resolved problems, improved operations and provided exceptional service.
Education
Associate of Arts -
Delaware State University
Dover, DE
05.2023
High School Diploma -
BEDFORD ACADEMY HIGH SCHOOL
Brooklyn
07.2021
Skills
Proficient in Microsoft Word, Excel, PowerPoint, and Internet research
Strong social media knowledge and experience
Excellent verbal and written communication skills
Exceptional problem-solving and organizational abilities
Ability to work effectively in teams as well as independently
Inventory Management
Meeting planning
Administrative Support
Expense Reporting
Scheduling
Customer Service
Relationship Building
Awards
Community Service | Volunteer Work: Actively participated in the Church Sunday School, assisting young boys and girls aged 5 through 12 with lessons and organizing engaging activities.