EMANI SALIH
Stockbridge,GA
Summary
Results-driven professional with 8+ years of experience in government administration and customer service. Recognized for delivering exceptional service, managing complex transactions with accuracy, and building positive relationships with diverse communities. Experienced in administrative support, data management, regulatory compliance, and training new team members. Highly organized, adaptable, and committed to providing efficient, solutions-focused service in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Motor Vehicle Specialist
DeKalb County Tax Commissioner's Office
07.2024 - Current
- Process motor vehicle titles, registrations, tag renewals, and tax transactions while ensuring compliance with Georgia regulations.
- Resolve complex customer inquiries with professionalism and accuracy.
- Perform high-volume data entry while maintaining confidential records.
- Handle cash and electronic payments with financial accountability.
- Provide administrative support through accurate documentation and record management.
- Train new employees on procedures and customer service standards.
- Educate customers on motor vehicle, dealer, and property tax processes.
- Utilize Microsoft Office Suite and internal government systems efficiently.
Sales Associate
Nike
09.2022 - 07.2024
- Delivered personalized customer experiences and product recommendations.
- Educated customers on footwear and apparel technology.
- Built customer relationships and supported merchandising and inventory.
- Collaborated to achieve sales and operational goals.
Beauty Advisor
Ulta Beauty
05.2018 - 11.2021
- Personalized beauty consultations and product recommendations.
- Processed transactions accurately and maintained merchandising standards.
- Built customer loyalty through exceptional service.
Sales Associate
Steve Madden
08.2017 - 05.2018
- Delivered exceptional customer service and product recommendations.
- Processed transactions accurately and maintained inventory presentation.
Education
Bachelor of Science - Film
University of Nevada, Las Vegas
05.2020
Skills
- Customer Service Excellence
- Administrative Support
- Data Entry & Record Management
- Microsoft Office Suite
- Organization & Attention to Detail
- Confidential Information Handling
- Government Regulations & Compliance
- Motor Vehicle Title & Registration Processing
- Cash Handling
- Communication
- Problem Solving
- Team Collaboration
- Training
- Time Management
- Adaptability
- Fast Learner
- Multitasking
Timeline
Motor Vehicle Specialist
DeKalb County Tax Commissioner's Office
07.2024 - Current
Sales Associate
Nike
09.2022 - 07.2024
Beauty Advisor
Ulta Beauty
05.2018 - 11.2021
Sales Associate
Steve Madden
08.2017 - 05.2018
Bachelor of Science - Film
University of Nevada, Las Vegas