Emani Serrano

• Maintained a safe and clean environment for the children by adhering to health and safety protocols.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Promoted good behavior with positive reinforcement methods.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
• Fostered creativity in children through engaging art projects, imaginative playtime, and other stimulating activities.
• Prevented behavioral issues with proactive management strategies that encouraged self-regulation among the children.
• Provided homework assistance for school-aged children, reinforcing classroom concepts while developing effective study habits.
• Facilitated outdoor playtime to promote physical activity while teaching essential coordination skills.
• Developed age-appropriate activities and crafts to engage children.
• Liaised with parents and guardians to discuss child progress.
• Responded to inquiries from parents and guardians.
• Monitored children's activities to verify safety and wellbeing.
• Provided emotional support and guidance to children during difficult times.
• Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Implemented daily routines and activities to stimulate and engage children.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.
• Dispensed snacks and meals to children

Provided support and guidance to children in conflict resolution.
Maintain open communication with parents or guardians regarding their child’s progress, daily activities, and any concerns.
•Provide updates on the child’s behavior, developmental milestones, and health.
•Address any concerns or feedback from parents promptly.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.
• Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
• Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
• Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
• Monitored student safety during school outings, ensuring secure learning environment.

• Conducted regular site visits to monitor student progress at their respective workplaces, addressing any issues as needed.
• Evaluated individual student progress, providing feedback to enhance workplace performance and achieve learning objectives.
• Fostered a positive learning environment by addressing any conflicts or issues that arose between students

• Managed challenging behaviors using de-escalation techniques and positive reinforcement strategies.
• Adapted instructional materials to meet diverse learning styles and accessibility requirements of each student.
• Supported students'' emotional well-being by providing a safe and nurturing environment.
• Assisted in the development of social skills through group activities and one-on-one coaching.
• Collaborated with teachers to develop personalized education plans for students with special needs.
• Documented student progress through regular assessments, data collection, and detailed notes.
• Improved student behavior and classroom engagement by establishing clear expectations and consistent routines.
• Contributed to creating an inclusive culture within the school community through advocacy efforts on behalf of students with disabilities.
• Participated in ongoing professional development opportunities to stay current on best practices in special education support services.
• Provided crisis intervention when necessary to maintain safety within the school environment.
• Enhanced student learning by implementing individualized support and accommodations.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Assisted classroom teacher in supervising snack time and indoor and outdoor play.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Solved customer challenges by offering relevant products and services.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Trained new team members by relaying information on company procedures and safety requirements.
• Assisted customers in selecting merchandise best suited to needs.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
• Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

• Greeted incoming customers and provided reliable, friendly customer service.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
• Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
• Managed long lines of customers during peak times while maintaining professionalism under pressure.
• Prepared ice cream orders quickly while adhering to proper food safety guidelines.
• Handled cash transactions accurately
• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Kept tidy and organized area to comply with cleanliness standards.
• Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
• Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
• Maintained cleanliness and organization of serving and seating areas