Emanual Pena
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Overview
3
3
years of professional experience
Work History
Warehouse Lead
Worker Bees
Paramount
01.2024 - 06.2026
- Oversaw daily warehouse operations and managed team workflow.
- Coordinated shipping and receiving activities to ensure timely deliveries.
- Trained new employees on safety protocols and warehouse procedures.
- Maintained inventory accuracy through regular audits and stock checks.
- Implemented process improvements to enhance operational efficiency.
- Monitored equipment performance and reported maintenance needs promptly.
- Facilitated communication between departments to streamline operations.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
Customer Service Cashier
Tradecraft Usa
Palmdale
08.2025 - 01.2026
- Greeted customers and provided friendly customer service.
- Processed customer transactions efficiently at Tradecraft USA.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted customers with product inquiries and recommendations.
- Maintained accurate cash register balances throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on store policies and procedures.
- Monitored inventory levels and reported restocking needs to management.
- Organized merchandise displays to enhance product visibility.
- Answered incoming phone calls from customers regarding product availability or store locations.
Security Officer
Ace Security + Event Services
Los Angeles
01.2023 - 06.2025
- Conducted thorough inspections of venues prior to events for potential security risks.
- Collaborated with event planners to develop tailored security plans and measures.
- Monitored event security to ensure safety and compliance with protocols.
- Enforced venue policies and regulations to maintain a secure environment for guests.
- Responded promptly to incidents, de-escalating situations and coordinating with authorities.
- Trained new security personnel on protocols, procedures, and emergency response plans.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Checked for safety hazards and took corrective action when necessary.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored premises and recorded activity in daily officer reports.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Education
Glendale high school
Los Angeles Skills
- Warehouse operations
- Inventory management
- Logistics coordination
- Shipping and receiving
- Shipment oversight
- Quality control
- Product packaging
- Stacking and staging
- Safety training
- Safety and compliance
- Equipment maintenance
- Process improvement
- Performance improvement
- Team leadership
- Staff training
- Team collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Conflict resolution
- Customer service
- Problem solving
- Numerical analysis
- Logistics and transportation
- Vendor management
- Heavy Equipment Use
- Self motivation
- Communication skills
- Heavy Equipment Use
- Self motivation
Timeline
Customer Service Cashier
Tradecraft Usa
08.2025 - 01.2026
Warehouse Lead
Worker Bees
01.2024 - 06.2026
Security Officer
Ace Security + Event Services
01.2023 - 06.2025
Glendale high school