Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emanuel Allen

Rhinebeck,NY

Summary

I would say that I am a highly motivated employee with a desire to take on new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills all gained from my years in the service industry and being an Eagle Scout. Im able to adapt to new work environments quickly. I would also say that I'm a hardworking employee with customer service, multitasking, and time management abilities.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Del's Roadside
Rhinebeck, NY
03.2022 - 08.2023
  • Assisted in taking orders and ensured accurate delivery of food items to customers.
  • Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
  • Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
  • Operated cash registers accurately and efficiently processed payments from customers.
  • Tracked inventory levels for food supplies and beverages.
  • Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
  • Ensured compliance with health safety regulations in the restaurant setting.
  • Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
  • Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
  • Restocked necessary items like condiments, napkins, cutlery.
  • Checked identification of patrons when required according to local laws and regulations.
  • Organized take-out orders for customers who requested them.
  • Processed credit card transactions quickly and accurately.
  • Performed opening and closing procedures at the end of shift.
  • Assisted in training new team members on proper front-of-house operations.
  • Maintained a professional attitude while working under pressure during peak hours.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Worked with managers to report and resolve customer issues or concerns.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Took to-go phone orders from guests following outlined procedures.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Directed patrons to restrooms and other amenities within facility.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Oyster Shucker

Le Petit Bistro
Rhinebeck, NY
06.2021 - 03.2023
  • Cleaned, opened and shucked oysters according to customer orders.
  • Sorted, stored and rotated oyster inventory in the refrigerator.
  • Organized and labeled containers of freshly shucked oysters for sale.
  • Processed incoming shipments of live oysters, ensuring quality standards were met.
  • Maintained a clean work area by disposing of shells properly.
  • Provided friendly customer service when customers requested assistance selecting or purchasing oysters.
  • Followed all applicable food safety guidelines while handling raw seafood products.
  • Trained new employees on proper shucking techniques and safety protocols.
  • Demonstrated knowledge of different types of shellfish available for purchase.
  • Performed regular cleaning and maintenance on machinery used to open oysters.
  • Restocked shelves with fresh batches of shucked oysters as needed.
  • Discarded any damaged or spoiled shellfish before they reached customers.
  • Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.

Education

High School Diploma -

Rhinebeck Senior High School
Rhinebeck, NY
06.2023

Some College (No Degree) -

Springfield College
Springfield, MA

Skills

  • Money Handling
  • Multilingual
  • Team Collaboration
  • Training and Mentoring
  • Menu Memorization
  • Ingredient Preparation
  • POS Operation
  • Kitchen Equipment Operation
  • Safe Food Handling
  • Special Dietary Requirements
  • Food Station Setup
  • Kitchen Station Support
  • Sanitizing Protocols
  • Chemical Handling
  • Restocking Skills

Timeline

Front of House Team Member

Del's Roadside
03.2022 - 08.2023

Oyster Shucker

Le Petit Bistro
06.2021 - 03.2023

High School Diploma -

Rhinebeck Senior High School

Some College (No Degree) -

Springfield College

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Emanuel Allen