Emanuel Allen
Rhinbeck,New York
Summary
Resident Assistant with strong skills in time management, customer service, and conflict resolution. Proven ability to coordinate community-building events and enhance student engagement while ensuring safety and compliance.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Springfield College
Springfield, Massachusetts
04.2026 - Current
- Coordinated community-building events to foster student engagement and connection.
- Addressed residents' concerns and conflicts through active listening.
- Monitored residence hall safety protocols and emergency procedures.
- Conducted routine rounds to assess residents' care needs and ensure well-being.
- Supervised residents in dormitory to ensure compliance with rules. and monitored the activities of residents in the dormitory to ensure compliance with rules and regulations.
- Responded to emergency situations within the residence hall.
- Maintained accurate records of incidents that occurred in the residence hall.
Terrain Park Crew
Gore Mountain
North Creek, New York
01.2026 - Current
- Maintained park features and equipment for optimal visitor experience.
- Operated hand tools and machinery safely during mountain operations.
- Inspected equipment before use to verify proper working condition.
- Provided first aid assistance during park incidents to ensure safety.
- Coordinated event setup and activities to ensure seamless operations.
- Assisted with trail setup and shutdown on mountain routes.
Front of House Employee/Grill Cook
Del's Roadside
Rhinebeck, New York
03.2022 - Current
- Managed daily operations to ensure smooth front of house functionality.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Assisted with training new front of house employees on procedures and policies.
- Checked food quality regularly before serving it to customers.
- Performed opening and closing duties such as counting money, organizing supplies.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
Back of House Team Member/Oyster Shucker
Le Petite Bistro
Rhinebeck, New York
06.2021 - 12.2024
- Prepared, cooked and presented food safely and quickly to meet the restaurant's standards.
- Assisted chefs with food plating and presentation tasks.
- Maintained cleanliness and organization of kitchen workstations.
- Operated kitchen equipment safely and efficiently during service hours.
- Trained new team members on kitchen processes and standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Science - Health Sciences
Springfield College
Springfield, MA05-2027
High School Diploma -
Rhinebeck Senior High School
Rhinebeck, NY06-2023
Skills
- Time management
- Customer service
- Conflict resolution
- Active listening
- Team coordination
- Community engagement
- Event planning
- Food safety standards
Accomplishments
- Eagle Scout
Timeline
Resident Assistant
Springfield College
04.2026 - Current
Terrain Park Crew
Gore Mountain
01.2026 - Current
Front of House Employee/Grill Cook
Del's Roadside
03.2022 - Current
Back of House Team Member/Oyster Shucker
Le Petite Bistro
06.2021 - 12.2024
Bachelor of Science - Health Sciences
Springfield College
High School Diploma -
Rhinebeck Senior High School