Client Support / Eligibility-Related Experience
Joliet, IL
- Assist individuals with understanding services, program requirements, and available resources
- Review and gather information to help determine eligibility for assistance programs
- Maintain accurate records, reports, and documentation in accordance with procedures
- Handle sensitive and personal information with strict confidentiality
- Follow established policies and guidelines to ensure accuracy and compliance
- Communicate effectively with individuals from diverse backgrounds
- Resolve issues and provide clear, professional guidance