Emanuel Cruz
Mesa,AZ
Summary
Hands-on supervisor and communications technician with strengths in cable routing, fiber installation, OSP support, blueprint reading, and system maintenance. Supports teams through training, equipment setup, quality checks, and customer communication while helping projects move forward safely and on time.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Field Supervisor
E2 Optics
Phoenix, Arizona
05.2025 - Current
- Oversaw daily operations, assigned tasks, and applied workflow improvements.
- Trained technicians on equipment use and safety procedures.
- Managed inventory of tools and materials to support operational needs.
- Supported team workflows to keep projects moving efficiently.
- Handled multiple projects at once while meeting deadlines.
- Reviewed blueprints and construction drawings for cabling routes.
- Followed safety procedures to reduce risk of injury and property damage.
- Built strong relationships with internal and external customers.
- Managed quality control and maintained strong customer satisfaction.
- Reviewed customer needs to identify suitable solutions.
- Worked with vendors to support timely delivery of products or services.
- Installed new components or replaced defective parts to restore function.
- Rack and Stack
- Conducted PG25 Fills GB300,GB200,VR72, Callans, MT.Atlas
Communication Technician
Kearney
Tempe, AZ
12.2023 - 05.2025
- Collaborated with technicians to troubleshoot and resolve technical issues, enhancing system reliability.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Measured, cut, spliced and installed cables.
- Performed maintenance on existing communications infrastructure.
- Climbed ladders and scaffolds to install, maintain, or inspect equipment.
- Briefed customers on equipment, usage, and product specification.
- Tested voice and data lines for proper functioning.
- Monitored system performance and made adjustments to optimize operations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Mentored newly hired crew members to prepare each for job roles.
- Trained staff on usage of communication tools and systems.
- Coordinated tasks among multiple employees throughout project phases to ensure efficient workflow and timely completion.
- Planned and prioritized daily tasks for staff members to maintain on-time project delivery and operational efficiency.
- Operated equipment and machinery according to safety guidelines.
- Experience in developing IDFs.
- Assisted in the construction of outside plant (OSP) infrastructure, including tunnels and manholes.
Education
High School Diploma -
Westwood
Mesa, AZ02-2015
Skills
- Cable installation
- Fiber installation
- Building out IDFs
- Filling Callans/MT Atlas
- Equipment installation
- System maintenance
- Technical drawing interpretation
- Equipment troubleshooting
- Project management
- Quality assurance
- Team building
- Time management
- Inventory management
- Cost tracking
- Expense management
- Performance metrics
- Client engagement
- Customer service
- Team collaboration
- Team building
- Employee training
- Reliability
- Job site cleanup
- Effective communication
- Communication skills
- Verbal and written communication
- Critical thinking
- Problem solving
- Adaptability in change
- Self-motivation
- Relationship building
- Quantity verification
- Communication skills
- Verbal and written communication
- Job site cleanup
Languages
- English
- Spanish
Certification
- OSHA 10
- OSHA 30
Timeline
Field Supervisor
E2 Optics
05.2025 - Current
Communication Technician
Kearney
12.2023 - 05.2025
High School Diploma -
Westwood