Summary
Overview
Work History
Education
Skills
Timeline
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Emanuel Fortich

Burke,VA

Summary

Hardworking and passionate job seeker with strong organizational, and team working skills. Ready to help any team achieve company goals.

Overview

5
5
years of professional experience

Work History

Uber Eats Driver

Uber
06.2023 - Current
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Maintained a high rating as a delivery driver by consistently providing friendly and professional service.
  • Delivered food orders safely while adhering to company guidelines and safety procedures for both drivers and customers.
  • Collaborated effectively with restaurant staff, ensuring accurate order preparation for seamless pickups and deliveries.
  • Managed multiple delivery assignments simultaneously while maintaining accurate record-keeping of completed orders using company-provided technology platforms.

Frozen Food Lead

Giant
01.2022 - 06.2023
  • Enhanced customer satisfaction by ensuring product quality and safety through regular inspections and temperature checks.
  • Streamlined inventory management by implementing efficient organization techniques for easy access to products.
  • Reduced waste by closely monitoring stock levels, expiration dates, and rotating products as necessary.
  • Trained new employees on proper storage, handling, and display of frozen food items, resulting in a consistently well-maintained department.
  • Collaborated with other department leads to optimize store layout and cross-merchandising opportunities.
  • Increased sales by creating attractive displays showcasing the variety of frozen food options available.
  • Conducted regular audits of inventory levels to identify discrepancies and prevent potential losses due to theft or spoilage.

Person in Charge

Safeway
10.2020 - 07.2021
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.
  • Handled all customer service needs such as returns, refunds, lottery sales, money orders, and western union
  • Responsible for making deposits into the store safe
  • Regularly audit the safe to make sure the money count was accurate, as well, as verifying the counts in the cash registers
  • Receiving nightly truck loads carrying the stores supply's and verifying what was received is correct
  • Overseeing all store operations

Cashier

Safeway
10.2018 - 10.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Robinson Secondary
Fairfax, VA
01.2020

Skills

  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Organization
  • Excellent Communication
  • Power jack operation
  • Fluent Spanish speaker

Timeline

Uber Eats Driver

Uber
06.2023 - Current

Frozen Food Lead

Giant
01.2022 - 06.2023

Person in Charge

Safeway
10.2020 - 07.2021

Cashier

Safeway
10.2018 - 10.2020

High School Diploma -

Robinson Secondary

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Emanuel Fortich