Emanuel Johnson

Assist bartenders in providing exceptional customer service, maintaining a clean and organized bar environment, and supporting drink preparation and service.

•Greeted and accommodated guests, building positive experience from first

interaction.

•Provided excellent customer service by anticipating needs and responding

promptly to requests.

•Managed a team of Sales Associates, providing coaching and guidance to maximize

individual success.

•Shared best practices for sales and customer service with other team members to

help improve store's productivity.

•Observed sales floor and stockroom for loss prevention, advising management of

unusual internal or external activity.

•Thrived in a fast-paced environment, consistently praised for energetic and

positive attitude towards guest service

•Supported team members to enhance workflow and service delivery during peak

hours

•Maintained high standards of service accuracy and guest interaction, ensuring

quality experiences

•Contributed to a positive team environment

•Created and maintained compelling merchandise presentations to engage

customers and help stimulate sales activity.

•Maximized sales and visual impact through optimal arrangement of tables, fixtures

and mannequins.

Prepare and serve high-quality beverages, pour-overs, teas, and other beverages to company standards. Provide exceptional customer service, and maintain a clean and welcoming store environment.