Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emanuel Pearsall

Cincinnati,OH

Summary

Skilled in understanding customer needs and adept at adapting to diverse requests. Proficient in task delegation, and motivating team members to achieve high standards. A positive and encouraging professional, committed to continuous improvement through active listening, learning, and implementation.

Overview

7
7
years of professional experience

Work History

Crew Trainer

McDonald's
Dayton, OH
05.2023 - 05.2024

.

  • Assisted in creating a motivational atmosphere that encouraged team growth.
  • Facilitated conflict resolution exercises to promote a positive work environment.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.

Crew Member

McDonald's
Dayton, OH
04.2022 - 05.2023
  • Resolved customer complaints in a professional manner.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Sales Associate

Shea bodyworks
Dayton, OH
08.2017 - 08.2021
  • Greeted visitors, clients and guests in a professional manner.
  • Assisted with set up for social events and food deliveries.
  • Assisted organizational efforts by filing, entering data and answering phones.

Education

Bachelor of Arts - Political Science

University of Cincinnati
Cincinnati, OH
08-2025

Skills

  • Performance Evaluation
  • Coaching and Mentoring
  • Team Leadership
  • Continuous Improvement
  • Product Knowledge
  • Complaint resolution
  • Customer Service
  • Active Listening
  • Relationship Management

Accomplishments

  • Presidents Education Awards Program
  • Center for Leadership Development: Project MR
  • Dayton Model UN Conference

Timeline

Crew Trainer

McDonald's
05.2023 - 05.2024

Crew Member

McDonald's
04.2022 - 05.2023

Sales Associate

Shea bodyworks
08.2017 - 08.2021

Bachelor of Arts - Political Science

University of Cincinnati
Emanuel Pearsall