Emanuel Perez
Summary
Adaptable individual with experience in fast-paced food service environments. Known for strong time management and conflict resolution skills, consistently delivering exceptional customer service and maintaining high standards of cleanliness.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Team Member
Menchie's Frozen Yogurt
Austin
05.2025 - Current
- Assisted customers in selecting frozen yogurt flavors and toppings to enhance their experience.
- Trained new team members on store procedures and customer service expectations.
- Coordinated with team members to ensure efficient service during peak hours.
- Resolved customer inquiries and complaints to promote satisfaction and loyalty.
- Executed daily cash handling procedures to ensure accuracy in transactions.
- Demonstrated flexibility by adapting to changing tasks and demands throughout shifts.
- Maintained a clean and organized work area throughout shift.
Server/Cashier Assistant
Tacos San Pancho
Lago Vista
03.2025 - 05.2025
- Provided friendly and efficient service to enhance customer dining experiences.
- Prepared and served food and beverages according to menu specifications.
- Maintained cleanliness and organization of dining and service areas.
- Processed customer payments accurately and efficiently using POS system.
Server/Cashier Assistant
The Wok n’ Grill
Lago Vista
03.2023 - 05.2023
- Provided friendly and efficient service to enhance customer dining experiences.
- Maintained cleanliness and organization of dining and service areas.
- Resolved customer complaints with professionalism and empathy.
Education
High School Diploma -
Lago Vista High School
Lago Vista, TX05-2025
Skills
- Fluent in SPANISH
- Conflict resolution
- Time management
- Cleaning
- Money handling
- Customer service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Texas Certified Food Manager
Timeline
Team Member
Menchie's Frozen Yogurt
05.2025 - Current
Server/Cashier Assistant
Tacos San Pancho
03.2025 - 05.2025
Server/Cashier Assistant
The Wok n’ Grill
03.2023 - 05.2023
High School Diploma -
Lago Vista High School