Emanuel Quezada
New York,NY
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Seasonal part-time Sales Associate
Footlocker
08.2023 - Current
- Able to communicate with customers
- Engage in conversations with customers
- Building connections with customers to assist them in finding what they like
- Responsible for making sure all shoes and clothes around the store is nice and presentable
- Being able to communicate with fellow employees and building relationships
- Remembering which shoes go where and how to find a shoe in the back of the store
- Knowing a shoe’s history of origin
- Putting the customer’s needs first
- Making it to work on time after school
Bus boy
The Malecon
08.2020 - 12.2024
- Set up stations and collect all necessary supplies to prepare a menu for service.
- Summer job as a busboy, customer service
- Acted as a line of communication between the waiting staff and the kitchen.
- Scrambled around cleaning tables, mopping, sweeping, and made sure all dishes made it to the dishwasher.
Babysitter
Kelvias Family Daycare
04.2018 - 10.2020
- Manage and oversee children’s activity in absence of parents.
- Design creative games and activities to keep children engaged.
- Prepare meals to ensure children eat fully and on time.
- Escort children on outings to parks and lakes.
- Maintain a safe and healthy environment for children in all respects.
- Ensure only authorized visitors enter premises in absence of parents.
Carpenter Assistant
Ventura Household
06.2018 - 07.2018
- Responsible for making sure each job site remained clean as per state safety regulations.
- Assisted in making cuts for portions of the wall frames and the roof.
- Often acted as liaison between the carpenters and the job owner.
- Responsible for keeping track of all work site equipment maintaining that equipment and keeping it locked up at night.
- Assisted in cleaning the work site at the end of the work day or prior to state safety inspections.
- Ran errands from work sites to suppliers or to government offices to check on building permits.
- Responsible for keeping track of equipment and making sure it was locked up at night.
- Often assisted in assembling smaller parts of projects with pieces that were already cut.
Education
High School Diploma -
City College of New York
New York, NY06.2024
No Degree -
City College of New York
New York, NY05-2028
Skills
- Bilingual (Spanish)
- Proficient in Google Suite
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Outgoing personality
Timeline
Seasonal part-time Sales Associate
Footlocker
08.2023 - Current
Bus boy
The Malecon
08.2020 - 12.2024
Carpenter Assistant
Ventura Household
06.2018 - 07.2018
Babysitter
Kelvias Family Daycare
04.2018 - 10.2020
High School Diploma -
City College of New York
No Degree -
City College of New York
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