Emanuel Rivera Torres
Winter Springs ,FL
Summary
Dynamic Auto Glass Technician with a proven track record at Safelite Auto Glass, excelling in glass fabrication and customer service. Recognized for enhancing client satisfaction through effective communication and meticulous attention to detail. Skilled in problem-solving and equipment operation, consistently delivering high-quality results in fast-paced environments.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Qualified Desired Position with solid background in operating and maintaining company box trucks. Successfully managed delivery schedules and ensured timely shipments. Demonstrated efficiency in navigating routes and maintaining vehicle safety standards.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Diligent Desired Position with solid background in operating and maintaining machinery. Efficiently performed setup, troubleshooting, and routine maintenance tasks to ensure smooth production processes. Demonstrated expertise in machine calibration and adherence to safety protocols.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Glass Technician
Caliber Auto Glass
Orlando
11.2025 - 02.2026
- Supported senior technicians in measuring and fitting glass accurately.
- Assisted in cutting, shaping, and polishing glass components.
- Developed skills in interpreting technical drawings and specifications.
- Implemented effective communication strategies with clients, resulting in clear understanding of project requirements and expectations.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Measured client sites to generate estimates for supplies and expenses necessary for installations.
- Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
Pest Control Technician
Lydybug Pest Control
Orlando, FL
05.2022 - 08.2023
- Educated clients on pest prevention strategies and safe product usage.
- Operated and maintained pest control equipment and tools for effective treatments.
- Conducted thorough inspections to identify pest activity and potential entry points.
- Applied pest control techniques to manage infestations and ensure client satisfaction.
- Documented service reports detailing treatments performed and customer interactions.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Followed safety protocols to maintain a secure working environment for self and clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Complied with safety guidelines and regulations with during pest control processes.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Auto Glass Technician
Safelite Auto Glass
Orlando, FL
07.2017 - 05.2022
- Repaired and replaced auto glass using industry-standard tools and techniques.
- Diagnosed vehicle issues related to glass integrity and provided effective solutions.
- Ensured safety protocols were followed during all repair processes.
- Assisted in training new technicians on installation techniques and safety practices.
- Maintained inventory of glass materials and tools for efficient operations.
- Conducted quality checks on completed repairs to ensure customer satisfaction.
- Communicated effectively with customers regarding repair options and procedures.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Developed lasting client relationships by delivering exceptional service and follow-up care.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Replaced windshields and windows in vans, trucks and cars.
- Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Wrote tickets, updated accounts and closed out work orders.
- Trained new technicians on proper procedures, contributing to overall team growth and development.
- Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
- Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
- Kept work areas organized, clean and free of hazards.
Low Voltage Technician
Illuminationslighting
Apopka, FL
02.2012 - 07.2017
- Installed and configured low voltage systems including security, fire alarms, and data cabling.
- Conducted routine maintenance and troubleshooting for low voltage equipment to ensure optimal performance.
- Collaborated with project teams to assess installation requirements and provide technical support.
- Trained junior technicians on safety protocols and installation procedures for low voltage systems.
- Led site assessments to identify client needs and recommend appropriate low voltage solutions.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Demonstrated system use, maintenance and care to customers.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Assisted in training new hires on company policies, procedures, safety protocols for efficient integration into the workforce.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Supported team members in completing projects successfully through effective collaboration and knowledge sharing.
Owner
Manny’s Auto Detailing
Pottstown, PA
09.2007 - 01.2012
- Developed and implemented operational strategies to enhance efficiency and productivity.
- Managed daily business operations, ensuring seamless workflow and high-quality service delivery.
- Trained and mentored staff on best practices for customer engagement and service excellence.
- Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
- Oversaw financial management, including budgeting, forecasting, and expense control measures.
- Evaluated employee performance regularly, fostering a culture of continuous improvement and accountability.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Generated revenues yearly and effectively capitalized on industry growth.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Machine Operator
A&L Handles
Pottstown, PA
04.2004 - 08.2007
- Operated and maintained machinery to ensure optimal performance and efficiency.
- Monitored production processes, identifying and resolving issues proactively.
- Conducted routine inspections to uphold safety standards and equipment functionality.
- Trained new operators on equipment handling, safety protocols, and operational procedures.
- Maintained accurate records of machine operations, maintenance schedules, and production outputs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Quickly shut down equipment in emergency situations following protocols.
- Placed orders for materials and equipment with vendors.
Education
High School Diploma -
Pottstown Senior High School
Pottstown, PASkills
Tempered glass handling
Glass fabrication
Power tool operation
Hand tool proficiency
Measurement accuracy
Adaptable to change
Power tool proficiency
Hand tool expertise
Quality control procedures
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Safety conscious
Multitasking
Effective communication
Decision-making
Equipment operation
Goal setting
Time management abilities
Equipment maintenance
Written communication
Problem-solving aptitude
Skilled in maintenance and organization
Reliable and consistent
Construction operations
Attentive to detail
Safety maintenance
Detail orientation
Languages
Spanish
Native or Bilingual
Timeline
Glass Technician
Caliber Auto Glass
11.2025 - 02.2026
Pest Control Technician
Lydybug Pest Control
05.2022 - 08.2023
Auto Glass Technician
Safelite Auto Glass
07.2017 - 05.2022
Low Voltage Technician
Illuminationslighting
02.2012 - 07.2017
Owner
Manny’s Auto Detailing
09.2007 - 01.2012
Machine Operator
A&L Handles
04.2004 - 08.2007
High School Diploma -
Pottstown Senior High School