Emanuel Rodriguez
San Antonio
Summary
Adept at fostering teamwork and enhancing customer experiences, I excelled as a Team Lead at Bath & Body Works. My ability to coach and mentor, coupled with a keen attention to detail, significantly improved store operations and customer satisfaction. Leveraging conflict resolution skills, I consistently promoted a positive work environment and upheld company values.
Overview
1
1
year of professional experience
Work History
Team Led
Bath & Body Works
10.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Business Administration And Management
San Antonio College
San Antonio, TXSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Languages
Spanish
Full Professional
Timeline
Team Led
Bath & Body Works
10.2023 - Current
Business Administration And Management
San Antonio College