Emanuel Tome
Windsor Locks,CT
Summary
Dynamic leader with a proven track record at Dianas Bakery, enhancing operational efficiency and fostering a culture of continuous improvement. Expert in workflow management and team motivation, I significantly increased productivity by implementing cost reduction strategies and rigorous quality control guidelines. Skilled in both equipment operation and production scheduling, my focus on customer satisfaction and safety rules enforcement drives operational excellence.
Overview
36
36
years of professional experience
Work History
Operations Production Lead
Dianas Bakery
Agawam, Ma
08.2006 - Current
- Resolved conflicts between employees by providing clear direction on tasks or duties as needed.
- Managed multiple projects simultaneously under tight deadlines.
- Identified and supported continuous improvement efforts with supervisor.
- Provided technical guidance and support to staff members regarding operational issues.
- Coordinated daily operations activities to ensure maximum efficiency and productivity.
- Set up new procedures or systems that improved workflow through the department.
- Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
- Executed and coordinated employee training to meet quality requirements.
- Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
- Developed operating policies that ensured compliance with company guidelines.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
Shop Owner
Donut and Bagel Stop
Hartford, CT
07.1997 - 08.2006
- Ensured compliance with safety regulations and store policies.
- Facilitated efficient communication between store employees and management.
- Hired and trained new department managers to increase team oversight and productivity.
- Created and implemented successful business plans for store management, expansion and updates.
- Set pricing structures according to market analytics and emerging trends.
- Maintained inventory and approved contracts to ensure availability of products for customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed financial statements to identify areas of improvement for cost savings.
- Managed sales presentations to promote product and brand benefits.
- Trained, recruited, and selected shop employees.
- Monitored financial objectives and prepared budgets according to projections.
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Provided direction and guidance to employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with local, state, and federal regulations.
- Created marketing campaigns to attract new customers.
Operator
HP Hood LLC
Newington, CT
08.1989 - 07.1997
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained production and quality documentation.
- Learned and followed safety and emergency procedures.
- Set up and operated production machinery according to specific standards and protocols of company.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Skills
- Waste reduction
- Workflow management
- Cost reduction strategies
- Customer focus
- Equipment operation
- Production line supervision
- Team member motivation
- Quality control guidelines
- Visual management
- Progress monitoring
- Product quality control
- Training needs assessment
- Safety rules enforcement
- Manufacturing operations
- Health and safety compliance
- Operational excellence
- Capacity planning
- Production scheduling
Timeline
Operations Production Lead
Dianas Bakery
08.2006 - Current
Shop Owner
Donut and Bagel Stop
07.1997 - 08.2006
Operator
HP Hood LLC
08.1989 - 07.1997
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