Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emanuel Torres

Brooklyn,New York

Summary

I am a Mexican-American, bilingual in both English and Spanish with a handful of years in the restaurant business. In my years of experience I can successfully say I Offer all-round assurance in all aspects of customer service, like a true Kitchener. I handled fast-paced work in many environments and taken on different roles on the floor. I worked in Bar Back ,Grill cook , and as Waiter. I have Proven willingness to take on any task to support my team and help the business succeed. 2 years in a well known restaurant chain promised to have rush hours. 2 years in a restaurant where you forget you have been on your feet all day.

Overview

8
8
years of professional experience

Work History

Crew Member

Sunday In Brooklyn
06.2016 - 10.2017
  • Upheld high professional standards in appearance, performance, and quality of service in a Fast paced but kicked-back Brunch restaurant
  • Backed up serving staff with delivering food and beverages to tables and collecting used items.
  • Managed dining room cleaning needs, smoothly handling opening, closing, and shift change tasks.
  • Kept dishes, utensils and glassware cleared away and moved to dishwasher for cleaning.
  • Set tables with clean linens, condiments, and other supplies.

Crew Member

Chipotle
06.2018 - 06.2019
  • Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.
  • Prepared foods according to menu standards, safety policies, and company policies
  • Supported crew members by cross-training in multiple positions to easily step in and fill needs
  • Assumed the roles as grill-cook and line prep food

Waiter

Rosa Mexicano
10.2022 - 05.2024
  • Cross-trained in other restaurant roles to ensure smooth operations when needed such as bar back, bartender, and food-runner.
  • Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers.
  • Exceeded customer service expectations by anticipating customer needs and exceeding their expectations, resulting in a 15% increase in tips.
  • Boosted sales on items that normally do not get the attention it deserves, up selling for the sake of increase in sales.

Education

High School Diploma -

Art & Design High School
Manhattan, NY
06.2018

Scholastic Art And Writing Silver Key Recipient -

01.2018

Published Piece For Celebrating Arts Edition -

01.2018

Adobe Photoshop Certification -

01.2016

Jewish Museum Film Program -

01.2017

Film Appearance In The Jewish Museum -

01.2017

Skills

  • Multitasking
  • Quality assurance to goal in hand
  • Time management
  • More than familiar with POS Systems
  • Guest Relations
  • Cleanliness

Languages

Spanish
Full Professional

Timeline

Waiter

Rosa Mexicano
10.2022 - 05.2024

Crew Member

Chipotle
06.2018 - 06.2019

Crew Member

Sunday In Brooklyn
06.2016 - 10.2017

Scholastic Art And Writing Silver Key Recipient -

Published Piece For Celebrating Arts Edition -

Adobe Photoshop Certification -

Jewish Museum Film Program -

Film Appearance In The Jewish Museum -

High School Diploma -

Art & Design High School
Emanuel Torres