Emanuelly Carvalho
Naugatuck
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Dental Associates of Connecticut
Newtown
10.2021 - Current
- Communicated with patients to ensure quality of care and develop care plans.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Communicated effectively with physicians, nurses, social workers, case managers, and other healthcare professionals.
- Created customized treatment plans for patients based on individual needs.
- Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
- Scheduled evaluations and procedures for patients.
- Participated in meetings focused on improving customer service standards throughout the organization.
- Coordinated with insurance companies to confirm patient coverage and process claims.
- Worked closely with medical billing department to ensure accurate coding of all services provided.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Education
High School Diploma -
Danbury High School
Danbury, CT06-2020
Skills
- Insurance coordination
- Treatment planning
- Medical billing
- Customer service
- Patient communication
- Care plan development
- Scheduling procedures
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Data entry
- Patient flow management
- Organizational skills
- HIPAA compliance
- Heartsaver first aid CPR AED
- Appointment scheduling
Languages
Portuguese
Full Professional
Spanish
Elementary
Timeline
Treatment Coordinator
Dental Associates of Connecticut
10.2021 - Current
High School Diploma -
Danbury High School
Similar Profiles
Ryan BdeirRyan Bdeir
Receptionist/TMS Technician at Connecticut Behavioral Health Associates P.cReceptionist/TMS Technician at Connecticut Behavioral Health Associates P.c
MISHELLE A. MAURICIOMISHELLE A. MAURICIO
Medical Assistant, Pediatrics at Pediatric Associates of Western ConnecticutMedical Assistant, Pediatrics at Pediatric Associates of Western Connecticut
Mimoza DujakaMimoza Dujaka
Front Desk Receptionist/Medical Assistant at Connecticut Vascular Surgical AssociatesFront Desk Receptionist/Medical Assistant at Connecticut Vascular Surgical Associates
Sydney BlumSydney Blum
Barber at MyselfBarber at Myself
Vanessa AponteVanessa Aponte
Medical Assistant at Griffin Faculty PhysiciansMedical Assistant at Griffin Faculty Physicians