Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emany Paul

Elizabeth,NJ

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Productive Phlebotomist offering two years of experience in collecting blood samples & plasma in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.

Overview

5
5
years of professional experience

Work History

Fast Food Worker

Burger King
Elizabeth, Nj
11.2018 - 05.2021
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Operate cash register, accept payments and handle cash and give correct change to customers
  • Request and record customer orders and compute order by using cash registers
  • Clean and organize eating, service and kitchen area while maintaining company standards
  • Select food items from inventory stock pile and restock items as need for carry-out orders and for preparing frozen drinks and desserts
  • Relay food orders to cooks when needed
  • Help distribute food to servers
  • Prepared and serve cold drinks, milk shakes, frozen fruit drinks and frozen custard by using various dispensing machines.

Phlebotomist

CSL Plasma
Edison, NJ
02.2022 - 04.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Responded quickly and effectively to emergency situations.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Transported specimens following established protocol for temperature and light.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Upheld donor confidentiality throughout intake and collection process.
  • Processed client payments and collected appropriate billing information.
  • Collected specimen samples and transported to laboratory for processing.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Receptionist

Moving Capital
Jersey City, NJ
06.2019 - 10.2020
  • Operate telephone switchboard to answer, screen or forward calls providing information, taking messages
  • Transmit information by using facsimile machine or computer email
  • Greeted clients in a courteous and welcoming manner when entering establishment, determined the nature and purpose of their visit and directed or escorted them to destination
  • Sort, distribute or prepare mail, messages or courier deliveries
  • File and maintain records.

Education

Diploma -

Thomas Edison High School
06.2020

Skills

  • Food Service
  • Kitchen Experience
  • Math
  • Word
  • Cleaning Experience
  • Food Preparation
  • Cooking
  • Customer service
  • Basic Math
  • Time Management
  • Meal Preparation
  • Home Care
  • Phone Etiquette
  • Typing
  • Caregiving
  • Computer networking
  • Medical office experience
  • Laundry
  • Data Entry
  • Employment & labor law
  • Customer and Personal Service
  • Punctuality
  • Problem solving/troubling shooting/active listening
  • Ability to demonstrate initiative and to work with minimum supervision
  • Judgement and Decision Making
  • Professional Telephone Data Entry Skills
  • Clerical Mathematics
  • Donor screening
  • Blood collection
  • Venipuncture
  • Paperwork Processing
  • Hemoglobin Testing
  • Patient Care
  • Patient support
  • HIPAA
  • Patient Monitoring
  • Customer Service
  • Problem-solving abilities
  • Stress Management
  • Donor Phlebotomy Technician
  • Self Motivation
  • Multitasking
  • Mentoring and Coaching
  • Active Listening

Languages

English, Expert

Timeline

Phlebotomist

CSL Plasma
02.2022 - 04.2024

Receptionist

Moving Capital
06.2019 - 10.2020

Fast Food Worker

Burger King
11.2018 - 05.2021

Diploma -

Thomas Edison High School

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Emany Paul