Emari Juniel
Merrillville,IN
Summary
Motivated professional with a strong commitment to achieving success through adaptability and problem-solving skills. Proven ability to assess environments and implement effective solutions independently or collaboratively. Demonstrates initiative and efficiency in completing tasks within deadlines while maintaining high professional standards. Consistently seeks new opportunities for growth and improvement in all endeavors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Medical Responder/Emergency Medical Technician
Elite Ambulance
06.2022 - Current
- As an emergency medical responder for elite ambulance my responsibilities are to treat and transport patients while assisting my EMT partner. I have been trained to take vitals, make splints, suction, provide CPR, treat life threatening injuries and several more medical interventions to aid our patients.
- While working as an emergency medical responder I have also familiarized myself with multiple different pieces of ALS and BLS equipment as well as medications to which I can aid in helping either my EMT partner or paramedic on the ambulance provide the best care for our patients.
- As an Emergency responder I have learned the correct body mechanics to lift the patient regardless of the weight. I have experience with bariatric patients between the ranges 300- 600 pounds. I am also familiar with all equipment on the ambulance including equipment for transportation such as stair chairs, cots, etc.
- While working as an emergency medical professional I have become accustomed to dealing with various different psychiatric patients. I have been able to deal with various different types of patients who all require different approaches. I have been in situations where I can de-escalate their mood, talk to them calmly to get them to go to the hospital to get treatment they need all without using unnecessary force or restraints in some cases.
- While working as an emergency medical professional I am familiar with dealing with working alongside law enforcement, the fire department and other emergency medical professionals all to achieve the goal of providing the best patient care and to be patient advocate to make sure we are helping people to the best of our abilities.
Physician substitute
Octapharma Plasma
02.2022 - Current
- As a physician substitute I am responsible for the safety and medical well being of all plasma donors in the center while on shift. I am responsible for treating any negative medical reaction they have while donating. I also am the deciding factor on whether the reaction is so dangerous that the donor needs further medical treatment and needs to go to the hospital.
- I also give physical examinations to thoroughly review the donors physical health, go over all medical history, and medication. In my physical exam I examine the donor from head to toe to ultimately decide if they are physically fit to donate without it being harmful to themselves or causing any complications medically.
- Furthermore my duties also include reviewing blood samples to determine donor suitability, reviewing plasma donations to make sure plasma is acceptable and meets our criteria and counseling donors for blood results of any serious disease or condition. I counsel donors on what they should do next if diagnosed.
- I am also cross trained in other areas to aid in productivity. I assist in the lab work and work directly with blood samples and plasma. While processing plasma donations I also assist in the shipping and packaging of our samples, creating accounts and compensating donors for their donations, and aid in troubleshooting Nexlyk which is the system we operate on. I am also cross trained in several other positions such as registration for new donors, designated trainer and phlebotomist. I assist in all areas as needed from production and aid in any way possible to make sure production flows without delay or issue.
- Finally I have also obtained the title as trainer and train others in my position to make sure they are up to date with all standard operations, are providing thorough physical exams and are making sure all documentation is up to date, accurate and detailed. While fulfilling all responsibilities I do so with great customer service and positive attitude.
- I also am accustom to travel, for this company I have done my job very efficiently that I was promoted to assist plasma centers across the country to aid with new development, understaffing, and training new employees. I have become very familiar with my standard operating procedure where I can help implement it into new centers and new staff.
Technician
Mastec
01.2022 - 06.2023
- As a Mastec technician I am responsible for carrying out work orders given to me by my supervisor to install multiple pieces of technology as well as troubleshooting service orders.
- The technology that I currently install is various types of security systems, thermostats, doorbells, cameras, televisions, cable satellites, and several more. I am even skilled with furniture assembly, working with drywall and installing power relocation kits.
- Along with installing and working with various forms of technology I am also responsible for working with and training new employees and showing them how to use their tools properly and safely. I also train my trainees for safety for things such as climbing ladders, working with electrical, and driving their work truck.
- As a Mastec technician I have familiarized myself with driving box trucks and vans. I have even managed to maintain a great driving score as well since our driving is monitored for safe driving.
- While tending to those responsibilities I kept great relationships with my customers, made sales on new technology, and provided excellent customer service skills proven by my outstanding survey responses from all of my clients. I am punctual and professional at all my appointments and remain in communication with my clients for future sales, maintenance on their installations and for when my clients are referencing our business to their friends and family.
- Finally, as a Mastec technician I am accustomed to working in any environment, rain, wind, heat or snow. The job is not finished until my customers are completely satisfied, so I can work in any condition, and any time frame whether in the morning or at night.
Allocator
NFI Georgia Pacific
05.2021 - 03.2022
- At NFI my initial position title was allocator. As an allocator my responsibilities were to create work for operators and hand it out based on the load by time. I made sure operators completed their work fully and emails were sent if any product was cut or if there were any difficulties while completing the order.
- While completing the task of the allocator I did it exceptionally well. I made sure loads were completed in time, familiarized myself with all necessary computer systems such as SAP, and E80. I used both systems simultaneously to allocate orders, help troubleshoot for forklift operators, and stay aware of all remaining products in the facility. After staying late multiple days, switching shifts to aid with coverage as needed, and excelling in my job any way possible I was then promoted to operations lead.
- As operations lead, I was then responsible for operators on the floor. I was given half of the facility to look after where I was given a specific number of operators, and work to hand out. My responsibilities were but not limited to, trouble shooting for operators, inventory, and all personnel in the office. I make sure all products are put on the trucks in an organized manner, all loads are completed by a specific time frame, and all Robots (LGV) in the facility are running properly and to the best of their ability. When needed I step in for other positions in the facility due to lack of coverage and with doing so, I learned how to operate a forklift, all the responsibilities of the window clerk as well as the guard shack.
- I am responsible for making sure all operators are working safely and following all precautions while fulfilling their orders as I was also one of the head members of our safety team.
- I also am responsible for continuously updating and Creating spreadsheets to track operators progress, how many loads have been completed within the day, and how many inbounds have been brought into the yard as well as what merchandise is in them.
Data Entry
Chase towers
01.2021 - 11.2021
- In the data entry department at Chase, we are responsible for entering the data for all the clients in a safe, secure environment surrounded by security. We handle important and confidential information such as social security numbers, credit card numbers and bank accounts. It is our job to enter the customers data and send it to our client to aid the customer with their application to obtain citizenship.
- While doing so we use several computer systems such as EMMA, EFLOW, JBAID, and many more simultaneously to enter the customers information as quickly and as accurately as possible. We have to help process thousands of applications daily so we must be quick but also skilled enough to not make any errors.
- In the data entry department, we must work as a team to make sure no information is entered without any uncertainty, so we must communicate with one another and our managers to make sure all-information is correct. It takes great teamwork and communication to pass on information to colleagues, ask questions when unsure about particular responses, troubleshoot the technology being used when unforeseen errors take place all while continuing to enter the customers data accurately.
Front Desk Agent
Hyatt Regency McCormick Place
05.2019 - 07.2021
- Hyatt Regency McCormick Place front desk agent duties include but were not limited to checking guests into their hotel room and making sure they have the best experience possible.
- Making sure every guest gets everything they could possibly need to feel at home. While doing so I maintain excellent customer service and hospitality.
- I use multiple computer systems to make sure every aspect of the hotel is just right for the guest, from making sure the rooms are immaculate and cleaned to the guest specification to making reservations at nearby restaurants.
- Also responsible for dealing with foreign currency exchange and using computer systems such as “Opera” in order to handle cash and credit card transactions.
Concierge
NEMA Chicago
07.2020 - 11.2020
- A NEMA concierge has several different responsibilities one of them being a form of security. Since NEMA is a residential building, it was the duty of the concierge to make sure no one was trespassing or disrupting the peace in the building. We reviewed security camera footage, handled noise complaints and worked as a team throughout the building to make sure the residents felt safe and the building was peaceful.
- Another responsibility of a NEMA concierge is to deal with all issues the residents bring to our attention. We dealt with issues in the garage where we had to tow vehicles from residential parking spots, we accepted food and furniture deliveries, handled elevator issues, and other complaints we were made aware of.
- As a NEMA concierge we dealt with a very fast paced workload where we had to continuously send emails to the right party. We worked with several different computer systems to do our job efficiently. We handled all incoming phone calls, and dealt with several third-party companies that partnered with NEMA to get problems solved around the building.
- But above all else we are providing outstanding customer service by welcoming the residents home every time they walk through the door. We continuously interacted with the residents to make them feel at home. We de-escalated all aggressive situations, welcomed new residents, checked in guests as they stayed for the night, but most importantly we created a warm, friendly caring environment for anyone that walked through the door.
Mobile Expert
T-mobile
11.2017 - 05.2020
- T-Mobile sales rep duties included providing extraordinary customer service while working with a team to make sure all store goals were reached on any given day.
- Individual responsibilities included getting familiarized with various computer systems such as “rebellion system” in order to close and open store as needed. Registers opened daily to make sure all money was accounted for.
- Also responsible for diffusing any situations that may arise when dealing with customers in the store to make sure customers felt they were in a safe, and in a civilized environment.
- Responsibilities also included being a mobile expert and staying up to date with latest technology and troubleshooting any problems customers bring to attention.
Front Desk Associate
Planet Fitness
06.2016 - 11.2017
- Front Desk associates were responsible for giving outstanding customer service to gym members, adapting to various computer systems which were used to assist me when persuading and assisting customers to enroll for memberships.
- As front desk associate I created spreadsheets to keep track of cleaning logs and maintenance for machines on the gym floor. Receiving and acting on any complaint from patrons to make sure everyone in the facility is following all rules and regulations outlined by company policies.
Education
High School - undefined
George Washington high school
College - undefined
Harold Washington Community College
University - Psychology
University of Central Missouri
Skills
- Proficient with Microsoft office
- Outstanding customer service
- Multicultural awareness
- Highly adaptable
- Excellent communication skills
- High level of integrity for my profession
- Excellent in sales
- Works incredibly well under pressure
- Open to work all shifts available
- Supervisor/leadership experience
- Able to lift/push/pull 100pounds
- Proficient in SAP
- Proficient in Opera
- Proficient in Colleague advantage
- Strong sense of resilience and ability to put personal feelings aside
- Quick thinking with exceptional problem-solving skills
- Skilled with working and troubleshooting most forms technology, electric work, as well as Appliances
- Vital signs monitoring
- Hemorrhage control
- Emergency vehicle operation
- Critical thinking
- Clear communication
- Patient care
- Patient assessments
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
Certification
- CPR certification
- EMR certification
- National EMT Certification (valedictorian of my class)
Hobbies and Interests
Going to the gym, Training other people to reach their physical goal, as a personal trainer., Traveling, rock climbing, hiking and other physical activities., Volunteering at food drives, and volunteering at after school matters to teach children culinary., Donating and supporting various charities
Timeline
Emergency Medical Responder/Emergency Medical Technician
Elite Ambulance
06.2022 - Current
Physician substitute
Octapharma Plasma
02.2022 - Current
Technician
Mastec
01.2022 - 06.2023
Allocator
NFI Georgia Pacific
05.2021 - 03.2022
Data Entry
Chase towers
01.2021 - 11.2021
Concierge
NEMA Chicago
07.2020 - 11.2020
Front Desk Agent
Hyatt Regency McCormick Place
05.2019 - 07.2021
Mobile Expert
T-mobile
11.2017 - 05.2020
Front Desk Associate
Planet Fitness
06.2016 - 11.2017
High School - undefined
George Washington high school
College - undefined
Harold Washington Community College
University - Psychology
University of Central Missouri