Emarilis Nieves

• Scanned & Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded my personal car and properly secured items to prevent damage for deliveries.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Expedited deliveries to meet customer deadlines and requirements.

• Upsold customers by recommending accessories and promotions to increase revenue.
• Conducted regular device demonstrations to educate customers on features and benefits, driving interest in new products.
• Maximized productivity during peak periods through efficient multitasking without compromising on quality of service provided to each customer.
• Streamlined the sales process for greater efficiency, resulting in faster transactions and improved customer experiences.
• Contributed to a positive company culture by actively participating in team meetings, sharing ideas for improvement, and supporting colleagues when needed.
• Handled returns, exchanges, and warranty claims with professionalism and ease, minimizing potential dissatisfaction.
• Boosted store sales by maintaining a thorough understanding of current promotions and wireless plans.
• Enhanced team performance by consistently meeting or exceeding individual sales targets.
• Developed tailored solutions for individual customers by thoroughly assessing their needs, preferences, and budget constraints.
• Nurtured long-term client relationships that resulted in increased loyalty, referrals, and repeat business for the store.
• Built strong customer relationships with effective communication and attentive listening, leading to repeat business.
• Consistently achieved top performer status within the store for monthly sales volume and customer retention rates.

Welcomed customers cordially, processed their transactions, and bagged purchases.

accepted multiple payment methods & provided precise change, extended warm wishes for a pleasant day to customers.

I would also frequently work at the customer service desk processing returns/exchanges, send/recieve money gram transactions, sell gift cards, accurately complete layaways & online pick up orders. When the day was slow I would go help stock merchandise or retrieve shopping carts outside.

Kindly greet the customers, Prepare thier food orders as requested, Ring up thier purchases, accurately provide thier change, And wish them an amazing day warmly. Would also take & prepared phone orders for pick up. Clean/organize and stock the store.

Extend a warm greeting to customers, promptly assist those approaching my checkout lane, efficiently process their purchases/gift cards, accurately bag items, handle diverse payment methods, and conclude each transaction with a courteous farewell. When it was a slow day I would help stock merchandise or go retrieve shopping carts outside.