EMARIVY LEONY PEREZ
NORTHRIDGE,CA
Summary
Diligent Registration associate known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ER Registration Associate
Providence Cedars Sinai Tarzana Medical Center
Tarzana , California
2015.12 - Current
- Greeted clientele and provided comfortable seating options.
- Conducted interviews with individuals to obtain all required information.
- Used EPIC to record and organize patient data, including insurance and medical information.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
- Knowledgeable of and able to correctly prepare, process, explain, and distribute all forms applicable to registration process. Secures all necessary signatures from patients or family members.
- Knowledgeable of Durable Power of Attorney process and explains to patients.
- Provide additional resources to patient and/or family if required.
Knowledgeable of EPIC and BAR modules. Adequately documents patient accounts. - Collect patient responsibility as identified by Patient Access Rep or co-pays identified through Passport system
- Make appropriate referrals of difficult or complicated accounts to Supervisor or Financial Counselor.
- Register patients daily consistent to daily inpatient/outpatient census and consistent to standards for registration.
- Monitor activity in a waiting areas and manage work tasks to as to minimize patient waiting times and reports issues to Supervisor or Lead.
- Perform receptionist/greeter duties at reception desk as assigned.
- Escort patients to service areas as needed.
- Adhered to social distancing protocols and wore mask or face shield at all times
- Developed and maintained courteous and effective working relationships
- Worked flexible hours; night, weekend, and holiday shifts
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Developed team communications and information for meetings
- Identified issues, analyzed information and provided solutions to problems
- Completed minor preventative maintenance and mechanical repairs on equipment
Residence Technician
Libertana Assisted Living
Sherman Oaks , CA
2020.03 - 2021.02
- Supervise residents of group home in all daily aspects of residential program.
- Provide personal care and assistance to residents, to include, but not limited to, bathing, dressing, and grooming.
- Coordinate daily schedules and duties/activities of residents.
- Maintain complete, accurate and current program records.
- Prepare meals for individuals, grocery shop if necessary, and clean up after meal preparation.
- Transport and accompany individuals to and from medical appointments, recreational activities, shopping trips and other scheduled activities as assigned by supervisor.
- Complete reports as requested by supervisor.
- Provide coverage for all shifts and hours as needed.
- Ensure home and any program-owned equipment remains clean, sanitary, and in good working condition.
- Participate in all staff meetings as required by supervisor.
- Perform duties essential to welfare of program (i.e., grocery shopping, laundry, cleaning, other household duties).
- Assist in administration of medications, replenishment of medications, repackaging of medications and documentation of same.
- Interact as liaison with case managers and other care providers to insure program planning and quality of life that is in the best interest of the resident.
- Become familiar with each resident's written services plan and insure that programming is helping to meet outcomes.
- Assist in dealing with verbally and physically aggressive individuals in order to effectively meet treatment needs, while complying with human rights regulations.
- Perform relevant job duties as assigned by immediate supervisor.
- Created plans and communicated deadlines to ensure projects were completed on time
- Managed team of 12 employees, overseeing hiring, training, and professional growth of employees
Education
Bachelor of Arts - Nursing
Our Lady of Fatima University
Quezon City, Philippines03.2019
Bachelor of Science - BIOLOGY
Palawan State University
Palawan, Philippines03.2014
Skills
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Building Customer Trust and Loyalty
- Verbal and Written Communication
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Inter-Department Collaboration
- Patient Registration
- Insurance Verification
- Professional Communication Skills
- Registration Coordination
- Registration Paperwork
- Patient Privacy
- HIPAA Guidelines
- Registration Processes
- Patient Greeting
- Account Updates
- Administrative Support
- Demographics Information
- Intake Interview
- Documentation
Certification
For the completion of
PSJH: Stroke Awareness
Completed On
3/30/2021
For the completion of
PSJH: COVID-19 Vaccination Information for Caregivers
Completed On
2/6/2021
For the completion of
COVID-19 FREE OFFERING: COVID-19 - General Information on Infection Control
Completed On
2/6/2021
For the completion of
PSJH: Stroke Awareness
Completed On
12/3/2020
For the completion of
PSJH: PCI Compliance
Completed On
10/25/2020
For the completion of
PHSCA: Suicide Prevention and Mitigation Plan - Overview
Completed On
10/25/2020
For the completion of
PSJH: HazCom - The Right to Understand
Completed On
9/6/2020
For the completion of
PSJH: Sexual Harassment and Abusive Conduct Prevention - Caregiver Series
Completed On
8/2/2020
For the completion of
PHSCA: AVADE® Module 2: Direct Caregivers & Pre-Requisite for Module 3
Completed On
5/31/2020
For the completion of
PHSCA: Elevating the Guest Experience
Completed On
2/12/2020
For the completion of
PHSCA: Fire & Life Safety Training
Completed On
2/10/2020
For the completion of
PHSRC: ACCESS-Understanding Real Time Eligibility
Completed On
11/16/2019
Standards for Infection Control: An Update for Healthcare Workers (Certified Nursing Assistant CE)
Date of Completion: 10/20/2019
For the completion of
PSJH: Online Annual Regulatory Requirements - Non-Clinical 2019
Completed On
8/10/2019
For the completion of
PSJH: RIS Phishing Awareness Education
Completed On
6/26/2019
Timeline
Residence Technician
Libertana Assisted Living
2020.03 - 2021.02
ER Registration Associate
Providence Cedars Sinai Tarzana Medical Center
2015.12 - Current
Bachelor of Arts - Nursing
Our Lady of Fatima University
Bachelor of Science - BIOLOGY
Palawan State University
For the completion of
PSJH: Stroke Awareness
Completed On
3/30/2021
For the completion of
PSJH: COVID-19 Vaccination Information for Caregivers
Completed On
2/6/2021
For the completion of
COVID-19 FREE OFFERING: COVID-19 - General Information on Infection Control
Completed On
2/6/2021
For the completion of
PSJH: Stroke Awareness
Completed On
12/3/2020
For the completion of
PSJH: PCI Compliance
Completed On
10/25/2020
For the completion of
PHSCA: Suicide Prevention and Mitigation Plan - Overview
Completed On
10/25/2020
For the completion of
PSJH: HazCom - The Right to Understand
Completed On
9/6/2020
For the completion of
PSJH: Sexual Harassment and Abusive Conduct Prevention - Caregiver Series
Completed On
8/2/2020
For the completion of
PHSCA: AVADE® Module 2: Direct Caregivers & Pre-Requisite for Module 3
Completed On
5/31/2020
For the completion of
PHSCA: Elevating the Guest Experience
Completed On
2/12/2020
For the completion of
PHSCA: Fire & Life Safety Training
Completed On
2/10/2020
For the completion of
PHSRC: ACCESS-Understanding Real Time Eligibility
Completed On
11/16/2019
Standards for Infection Control: An Update for Healthcare Workers (Certified Nursing Assistant CE)
Date of Completion: 10/20/2019
For the completion of
PSJH: Online Annual Regulatory Requirements - Non-Clinical 2019
Completed On
8/10/2019
For the completion of
PSJH: RIS Phishing Awareness Education
Completed On
6/26/2019
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