EMARIVY LEONY PEREZ
NORTHRIDGE,CA
Summary
Diligent Registration associate known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ER Registration Associate
Providence Cedars Sinai Tarzana Medical Center
Tarzana, California
12.2015 - Current
- Greeted clientele and provided comfortable seating options.
- Conducted interviews with individuals to obtain all required information.
- Used EPIC to record and organize patient data, including insurance and medical information.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
- Knowledgeable of and able to correctly prepare, process, explain, and distribute all forms applicable to registration process. Secures all necessary signatures from patients or family members.
- Knowledgeable of Durable Power of Attorney process and explains to patients.
- Provide additional resources to patient and/or family if required.
Knowledgeable of EPIC and BAR modules. Adequately documents patient accounts. - Collect patient responsibility as identified by Patient Access Rep or co-pays identified through Passport system
- Make appropriate referrals of difficult or complicated accounts to Supervisor or Financial Counselor.
- Register patients daily consistent to daily inpatient/outpatient census and consistent to standards for registration.
- Monitor activity in a waiting areas and manage work tasks to as to minimize patient waiting times and reports issues to Supervisor or Lead.
- Perform receptionist/greeter duties at reception desk as assigned.
- Escort patients to service areas as needed.
- Adhered to social distancing protocols and wore mask or face shield at all times
- Developed and maintained courteous and effective working relationships
- Worked flexible hours; night, weekend, and holiday shifts
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Developed team communications and information for meetings
- Identified issues, analyzed information and provided solutions to problems
- Completed minor preventative maintenance and mechanical repairs on equipment
Residence Technician
Libertana Assisted Living
Sherman Oaks, CA
03.2020 - 02.2021
- Supervise residents of group home in all daily aspects of residential program.
- Provide personal care and assistance to residents, to include, but not limited to, bathing, dressing, and grooming.
- Coordinate daily schedules and duties/activities of residents.
- Maintain complete, accurate and current program records.
- Prepare meals for individuals, grocery shop if necessary, and clean up after meal preparation.
- Transport and accompany individuals to and from medical appointments, recreational activities, shopping trips and other scheduled activities as assigned by supervisor.
- Complete reports as requested by supervisor.
- Provide coverage for all shifts and hours as needed.
- Ensure home and any program-owned equipment remains clean, sanitary, and in good working condition.
- Participate in all staff meetings as required by supervisor.
- Perform duties essential to welfare of program (i.e., grocery shopping, laundry, cleaning, other household duties).
- Assist in administration of medications, replenishment of medications, repackaging of medications and documentation of same.
- Interact as liaison with case managers and other care providers to insure program planning and quality of life that is in the best interest of the resident.
- Become familiar with each resident's written services plan and insure that programming is helping to meet outcomes.
- Assist in dealing with verbally and physically aggressive individuals in order to effectively meet treatment needs, while complying with human rights regulations.
- Perform relevant job duties as assigned by immediate supervisor.
- Created plans and communicated deadlines to ensure projects were completed on time
- Managed team of 12 employees, overseeing hiring, training, and professional growth of employees
Education
Bachelor of Arts - Nursing
Our Lady of Fatima University
Quezon City, Philippines03.2019
Bachelor of Science - BIOLOGY
Palawan State University
Palawan, Philippines03.2014
Skills
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Building Customer Trust and Loyalty
- Verbal and Written Communication
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Inter-Department Collaboration
- Patient Registration
- Insurance Verification
- Professional Communication Skills
- Registration Coordination
- Registration Paperwork
- Patient Privacy
- HIPAA Guidelines
- Registration Processes
- Patient Greeting
- Account Updates
- Administrative Support
- Demographics Information
- Intake Interview
- Documentation
Certification
For the completion of
PSJH: Stroke Awareness
Completed On
3/30/2021
For the completion of
PSJH: COVID-19 Vaccination Information for Caregivers
Completed On
2/6/2021
For the completion of
COVID-19 FREE OFFERING: COVID-19 - General Information on Infection Control
Completed On
2/6/2021
For the completion of
PSJH: Stroke Awareness
Completed On
12/3/2020
For the completion of
PSJH: PCI Compliance
Completed On
10/25/2020
For the completion of
PHSCA: Suicide Prevention and Mitigation Plan - Overview
Completed On
10/25/2020
For the completion of
PSJH: HazCom - The Right to Understand
Completed On
9/6/2020
For the completion of
PSJH: Sexual Harassment and Abusive Conduct Prevention - Caregiver Series
Completed On
8/2/2020
For the completion of
PHSCA: AVADE® Module 2: Direct Caregivers & Pre-Requisite for Module 3
Completed On
5/31/2020
For the completion of
PHSCA: Elevating the Guest Experience
Completed On
2/12/2020
For the completion of
PHSCA: Fire & Life Safety Training
Completed On
2/10/2020
For the completion of
PHSRC: ACCESS-Understanding Real Time Eligibility
Completed On
11/16/2019
Standards for Infection Control: An Update for Healthcare Workers (Certified Nursing Assistant CE)
Date of Completion: 10/20/2019
For the completion of
PSJH: Online Annual Regulatory Requirements - Non-Clinical 2019
Completed On
8/10/2019
For the completion of
PSJH: RIS Phishing Awareness Education
Completed On
6/26/2019
Timeline
Residence Technician
Libertana Assisted Living
03.2020 - 02.2021
ER Registration Associate
Providence Cedars Sinai Tarzana Medical Center
12.2015 - Current
Bachelor of Arts - Nursing
Our Lady of Fatima University
Bachelor of Science - BIOLOGY
Palawan State University
For the completion of
PSJH: Stroke Awareness
Completed On
3/30/2021
For the completion of
PSJH: COVID-19 Vaccination Information for Caregivers
Completed On
2/6/2021
For the completion of
COVID-19 FREE OFFERING: COVID-19 - General Information on Infection Control
Completed On
2/6/2021
For the completion of
PSJH: Stroke Awareness
Completed On
12/3/2020
For the completion of
PSJH: PCI Compliance
Completed On
10/25/2020
For the completion of
PHSCA: Suicide Prevention and Mitigation Plan - Overview
Completed On
10/25/2020
For the completion of
PSJH: HazCom - The Right to Understand
Completed On
9/6/2020
For the completion of
PSJH: Sexual Harassment and Abusive Conduct Prevention - Caregiver Series
Completed On
8/2/2020
For the completion of
PHSCA: AVADE® Module 2: Direct Caregivers & Pre-Requisite for Module 3
Completed On
5/31/2020
For the completion of
PHSCA: Elevating the Guest Experience
Completed On
2/12/2020
For the completion of
PHSCA: Fire & Life Safety Training
Completed On
2/10/2020
For the completion of
PHSRC: ACCESS-Understanding Real Time Eligibility
Completed On
11/16/2019
Standards for Infection Control: An Update for Healthcare Workers (Certified Nursing Assistant CE)
Date of Completion: 10/20/2019
For the completion of
PSJH: Online Annual Regulatory Requirements - Non-Clinical 2019
Completed On
8/10/2019
For the completion of
PSJH: RIS Phishing Awareness Education
Completed On
6/26/2019
Similar Profiles
Tiffany SimpsonTiffany Simpson
Registered Nurse at Providence Cedars-Sinai Tarzana Medical CenterRegistered Nurse at Providence Cedars-Sinai Tarzana Medical Center
Tiffanee ReaganTiffanee Reagan
Registered Nurse, Emergency Department at Providence Cedars-Sinai Tarzana Medical CenterRegistered Nurse, Emergency Department at Providence Cedars-Sinai Tarzana Medical Center
Pam EgendorferPam Egendorfer
Manager of Volunteer Services and PBX at Providence Cedars Sinai Tarzana Medical CenterManager of Volunteer Services and PBX at Providence Cedars Sinai Tarzana Medical Center