Emarrean Banks
Norton Shores,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Determined to exceed expectations and build relationships to satisfy potential clients. Driven to learn and grow any skills necessary to be successful.
Overview
6
6
years of professional experience
Work History
Small Machine Operator
WestRock
Holland, MI
03.2023 - 03.2024
- Operated various small machinery for optimal performance, contributing to a streamlined manufacturing process.
- Improved product quality by conducting thorough inspections of machine output and making necessary adjustments.
- Made sure that machines were functioning correctly and all product was of quality for their respective order accounts.
- Ensured accuracy in machine setup, resulting in reduced waste and increased productivity.
- Collaborated with team members to optimize workflow, enhancing overall operational efficiency.
- Performed routine cleaning and sanitation tasks for small machines, contributing to a clean and organized workplace.
- Managed inventory of machine parts, ensuring sufficient stock levels for seamless production operations.
Customer Service Cashier
Grand Haven Pizza And Sub Shop
Grand Haven, MI
10.2021 - 03.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing discrepancies s.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in preparing customers orders, making sure they were made correctly and quickly.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Construction Worker
Livingston Homes
Grand Haven, MI
09.2021 - 03.2023
- Learned various skills used in the process of building/remodeling a home.
- Worked with different outside contractors to complete the required task.
- Transported materials to and from their respective job sites, ensuring all materials were delivered on time and in correct quantities.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered and disposed of worksite debris to remove safety hazards.
Sales Clerk
Sun Sports Rentals
Grand Haven, MI
05.2021 - 03.2023
- Ensured all boats and jetski's were filled with gas and safe for customers to ride.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to maintain and repair boats and jetski's when necessary.
- Handled scheduling for clients to ensure that there is no conflicting availability times.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Demonstrated strong communication skills while interacting with diverse clients.
Fast Food Worker
Ray's Drive In
Grand Haven, MI
02.2018 - 05.2021
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Made sure orders were cooked to the customers satisfaction.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
High School Diploma -
Grand Haven High School
Grand Haven, MI05.2021
Skills
- Product Merchandising
- Customer Retention
- Customer Service
- Organization
- Cash Register Operation
- Goal-Oriented
- Workplace Safety
- Quality Assurance
- Materials Management
- Basic Math
- Order Management
Timeline
Small Machine Operator
WestRock
03.2023 - 03.2024
Customer Service Cashier
Grand Haven Pizza And Sub Shop
10.2021 - 03.2023
Construction Worker
Livingston Homes
09.2021 - 03.2023
Sales Clerk
Sun Sports Rentals
05.2021 - 03.2023
Fast Food Worker
Ray's Drive In
02.2018 - 05.2021
High School Diploma -
Grand Haven High School