Ember Harlow
Longview
Summary
Throughout my years of previous employment I have gained exceptional customer service skills, the ability to thrive in a fast paced work environment, a great attention to detail, and the ability to adapt to whatever environment I find myself in. I am a quick learner, am proficient in problem solving, and ensure that the work that I produce is honest and credible.
Overview
8
8
years of professional experience
Work History
Fulfillment Specialist
Perfect Harvest
09.2020 - 11.2022
- Customer service both over the phone and in person.
- Promote products and built strong relationships with customers during solo vendor events.
- Tracked inventory.
- Resolved order issues.
- Built orders for my team to fulfill.
- Filed documents.
- Ensured a positive work environment to help my team achieve their daily productivity goals.
Diagnostic Imaging Support Specialist
Providence Portland Medical Center
01.2019 - 09.2020
- Assisting and directing patients.
- Ensure clear communication and comfort to patients.
- Collaborating with radiologists and other medical professionals to retrieve imaging.
- Clerical and telephonic customer service.
- Organizing/logging imaging details.
- Create copies of imaging for patients and physicians.
Pre Registration Specialist
Providence Portland Medical Center
01.2017 - 01.2019
- Exceptional customer service to patients.
- Addressing concerns and answering questions promptly.
- Diligently and accurately documented patient records.
- Insurance verification.
- Managed high-volume workloads.
- Maintained a high level of confidentiality adhering to HIPAA.
- Demonstrated excellent attention to detail when double checking data entry to minimize any discrepancies or inaccuracies.
Barista
Dutch Bros
03.2015 - 01.2017
- Provide outstanding customer service.
- Craft quick and precise beverages in a fast paced work environment.
- Maintain a positive atmosphere for both the customers and team.
- Effective communication
- Cash handling.
- Intaking inventory.
- Exceptional attention to detail.
- Handle customer complaints professionally to ensure satisfaction.
Education
Mark Morris High School
Longview, WASkills
- Detail oriented
- Problem solving
- Listening and communication
- Dependable
- Accurate and diligent work
- Excellent customer service
- Honest
- Hardworking
- Adaptable
Timeline
Fulfillment Specialist
Perfect Harvest
09.2020 - 11.2022
Diagnostic Imaging Support Specialist
Providence Portland Medical Center
01.2019 - 09.2020
Pre Registration Specialist
Providence Portland Medical Center
01.2017 - 01.2019
Barista
Dutch Bros
03.2015 - 01.2017
Mark Morris High School
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