Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ember Herrington

Albuquerque,NM

Summary

Dynamic and dedicated Restaurant Hostess at Bravo Brio Restaurant, known for delivering exceptional customer service and fostering strong relationships. Skilled in hospitality management and team collaboration, I enhanced guest experiences and streamlined dining flow, contributing to increased repeat visits and overall satisfaction. Trained new staff to uphold high service standards.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Bravo Brio Restaurant
08.2023 - 09.2025
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree - Still Figuring It Out

University of New Mexico
Albuquerque, NM
05-2029

Skills

  • Friendly demeanor
  • Relationship building
  • Team collaboration
  • Problem-solving
  • Customer service
  • Hospitality management
  • Greeting guests
  • High volume dining

Accomplishments

As a host, I have consistently exceeded guest expectations by providing exceptional service and creating memorable experiences. I excel at managing reservations, coordinating events, and ensuring seamless operations. I am now seeking a new role where I can leverage my hospitality skills, leadership abilities, and passion for creating positive guest interactions to contribute to a dynamic and growth-oriented organization. While I've enjoyed my time as a host, I'm eager to explore new career paths that offer opportunities for professional growth and development. I'm open to considering various industries and roles where I can apply my transferable skills, such as communication, problem-solving, and teamwork. I'm particularly interested in positions that challenge me to learn and adapt, allowing me to contribute to a company's success while expanding my own skill set.

Timeline

Restaurant Hostess

Bravo Brio Restaurant
08.2023 - 09.2025

No Degree - Still Figuring It Out

University of New Mexico
Ember Herrington