Ember Morton

- Works to ensure all companion animals and aquatic life are receiving appropriate daily care.

- Ensures that all animal and aquatic life maintenance, incident reports and hourly animal health checks are completed as required.

- Administers prescribed medications to animals in treatment and updates the LOD on changes in condition.

- Feeds all snakes weekly and documents their progress.

- Acts as a primary resource for guests and other partners regarding all animal education and care.

- Efficiently order companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory.

- Verifies weekly/monthly animal related maintenance tasks are being completed as outlined on the maintenance schedules.

- Participates in the completion of monthly animal and aquatic life related physical inventory counts.

- Develops strong bonds with companion animals through consistent interaction and trust-building exercises to enhance overall quality of life and maximize sales.

- Trains new staff members on proper handling techniques, safety protocols and animal maintenance.

- Front desk duties including billing, general Q&A, scheduling appointments, follow up appointments, collected health records for new patients.

- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.

- Assisted administering vaccinations, medications and treatments as prescribed by the veterinarian.

- Prepped and sterilized exam rooms between appointments and kennel areas as needed.

- Gathered specimens such as urine, blood and fecal samples for laboratory analysis and performed routine laboratory tests.

- Prepared laboratory slides for microscopic examinations.

- Monitored vital signs of hospitalized animals to ensure safety.

- Assisted in surgery preparation and during surgery.

- Maintained chart records.

- Maintained reptile, bird and small animal habitats.

- Supervised Aquatic Specialist.

- Monitored daily sales and ensured practice and care were kept to company standards.

- Trained staff on animal handling, maintenance and sell expectations.

- Organized and maintained inventory levels for in-store pet supplies, food, etc.

- Answered animal/habitat related questions and assisted customers to find solutions for animal wellness.

-Overseeing store operations including opening/closing the store, assigning tasks, operating registers and managing customer complaints.