Ember Musgrave
Ararat,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Cook
Loaded Goat
Mount Airy, NC
05.2023 - 06.2024
- Ordered supplies as needed for the kitchen.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Managed portion control using correct utensils during preparation and plating.
- Set up and performed initial prep work for soups, sauces and salads.
Assistant Manager
Roses
Mount Airy, NC
04.2019 - 09.2022
- Supervised daily operations including scheduling shifts, assigning duties.
- Created reports on sales trends, inventory levels, and financial data.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Counted and balanced cashier drawers.
Barn Manager
Primland Resort
Ararat, VA
06.2016 - 10.2018
- Scheduled regular veterinary visits for horses under care at the facility.
- Maintained records of horse health, feed, equipment, medications, and supplies.
- Performed routine maintenance checks on tack, fences, gates and other equipment used in the barn.
- Cleaned and prepared stalls for newly acquired horses.
- Ordered feed, bedding and farm supplies and tracked inventory.
- Inspected water troughs weekly to identify and repair leaks.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Waitress
Lone Star
Mount Airy, NC
03.2012 - 11.2014
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
Education
Associate of Science - Human Services
Wytheville Community College
Wytheville, VA09-2026
High School Diploma -
Avery High School
Newland, NC03-2011
Skills
- Customer Service
- Loss Prevention
- Money Handling
- Relationship Building
- Professional Appearance
- Store maintenance
- Phone Etiquette
- Teamwork and Collaboration
- Time Management
- Customer Engagement
- Supervision and leadership
- Friendly, Positive Attitude
- Reliability
- Moderate Farm Knowledge
Timeline
Cook
Loaded Goat
05.2023 - 06.2024
Assistant Manager
Roses
04.2019 - 09.2022
Barn Manager
Primland Resort
06.2016 - 10.2018
Waitress
Lone Star
03.2012 - 11.2014
Associate of Science - Human Services
Wytheville Community College
High School Diploma -
Avery High School
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