Summary
Overview
Work History
Education
Skills
Timeline
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Ember Salazar

Gainesville

Summary

Offering strong interpersonal skills and a passion for customer service, well-suited to thrive in a busy and dynamic environment. Brings the ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in a more sales-focused role.

Overview

2
2
years of professional experience

Work History

Teacher’s Assistant

Brenau University
08.2024 - Current
  • Assisted students with various needs in achieving academic success through individualized instruction and personalized support strategies.
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.

To-Go Server

Cracker Barrel
02.2024 - Current
  • Maintained timely communication with both kitchen staff and customers.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items when interacting with customers, helping with decision-making for their meal choices.
  • Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.

Hostess

Cracker Barrel
09.2023 - Current
  • Utilize problem-solving skills when resolving conflicts.
  • Engage with guests to maximize satisfaction.
  • Develop an understanding of customers' needs, preferences, and behaviors to ensure a personalized experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, updating reservation logs, managing seating charts, and training simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Administrative Assistant

Whitaker Funeral Home
06.2024 - 08.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Public Relations Practicum Student

Brenau University
08.2023 - 12.2023
  • Helped to plan, coordinate, and share social media posts, flyers, and announcements.
  • Collaborated with the marketing team to plan events coordinate times, resources, and promotion of events.
  • Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients' needs.
  • Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decision making.
  • Participated in weekly supervision meetings, allowing for self-reflection and professional growth.

Education

BBA - Marketing

Brenau University
Gainesville, GA
05.2027

Skills

  • Sales and marketing
  • Active learning and listening
  • Time management
  • File organization
  • Customer and client relations
  • Customer satisfaction
  • Organization
  • Exceptional communication

Timeline

Teacher’s Assistant

Brenau University
08.2024 - Current

Administrative Assistant

Whitaker Funeral Home
06.2024 - 08.2025

To-Go Server

Cracker Barrel
02.2024 - Current

Hostess

Cracker Barrel
09.2023 - Current

Public Relations Practicum Student

Brenau University
08.2023 - 12.2023

BBA - Marketing

Brenau University

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Ember Salazar