Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

EMBERLEY DUNKEN

St. Petersburg,FL

Summary

Seeking a position within an organization that allows me to thrive in a team environment while encouraging individual growth and creativity that brings value to the organization and the people it serves. .

Overview

8
8
years of professional experience

Work History

Operations Leader

RH
05.2024 - Current
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.

Store Leader

RH
11.2023 - 05.2024
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Planned optimal workflow through successful scheduling and task delegation.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Answered questions about store policies and addressed customer concerns.
  • Answered product questions and assisted customers in selection and checkout.
  • Supervised daily operations by directing customer service, inventory and sales operations.

Sales Associate

RH
06.2023 - 11.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

DESIGN ASSISTANT

Zindori
06.2021 - 06.2023
  • Implemented and maintained inventory system for products and accessories in showroom, warehouse and job locations
  • Measured job sites for interior floorplan layouts and design packets
  • Assisted in the processes of staging/de-staging real estate properties and fully furnishing short term rentals
  • Performed detailing procedures to perfect projects for professional photos
  • Managed orders, completed purchase transactions and returns.

JUNIOR STYLIST

FINNLEYS Boutique
10.2019 - 03.2020
  • Introduced promotion and sales opportunities to customers
  • Modeled sales expectations while utilizing product knowledge
  • Completed financial transactions/returns.

SHIFT LEAD/ LUNCH COOK

Madayne Eatery & Espresso
06.2018 - 02.2019
  • Prepared meal orders in a high pressure, fast-paced environment and delivered them in a timely manner
  • Implemented routine clean up to ensure health and safety standards.

SALES ASSOCIATE

T.J.-Maxx
06.2016 - 08.2018
  • Engaged with shoppers to provide quality customer service experiences
  • Performed various retail objectives by multitasking for efficient task completion
  • Maintained orderly appearance of sales floor/merchandise.

Education

BELMONT UNIVERSITY O'More College of Architecture & Design
Nashville

SEMESTER ABROAD Griffith University Queensland, Australia

Bachelor of Science - Business Administration

GRAND CANYON UNIVERSITY
Phoenix, AZ
07.2021

Skills

  • Strong Communication
  • Problem-Solving
  • Multitasking
  • Proficiency in Microsoft Office
  • Empathy
  • Adaptability
  • Includer

References

Available upon request

Timeline

Operations Leader

RH
05.2024 - Current

Store Leader

RH
11.2023 - 05.2024

Sales Associate

RH
06.2023 - 11.2023

DESIGN ASSISTANT

Zindori
06.2021 - 06.2023

JUNIOR STYLIST

FINNLEYS Boutique
10.2019 - 03.2020

SHIFT LEAD/ LUNCH COOK

Madayne Eatery & Espresso
06.2018 - 02.2019

SALES ASSOCIATE

T.J.-Maxx
06.2016 - 08.2018

BELMONT UNIVERSITY O'More College of Architecture & Design

SEMESTER ABROAD Griffith University Queensland, Australia

Bachelor of Science - Business Administration

GRAND CANYON UNIVERSITY

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