Embrey Griffin

• Mange and oversee daily activity in collection department, includes review of accounts, set payment plan with customers, assigned out for repossession.

• Reference checking, employment verification, reference or credit checking

• Perform general filing with knowledge of alphabetical and numerical filing procedures, record management

• Establish and maintain effective working relationships with staff, customers, and others encountered in the course of work

• Light accounting work such as check requests, purchase orders, approvals and payment of invoices,communication with vendors regarding purchase orders and returns and repair issues.

• Manage cash flow intake for the day with balance report

Responsible for

• Patient and Departmental related clerical activities
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Used Microsoft Word and other software tools to create documents and other communications
• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Input Orders for do

• Collecting payments on inbound and outbound calls for customers who finance through dealership with company.
• Following company guideline in order to make sure customers understand their status of there account while verifying rules and regulations.
• Updating important information and handle customer personal information by company rules.
• Collecting payments via phone, making arrangements to get account current while meeting customers satisfaction.