Emegbum Otunyenim
Pflugerville,USA
Summary
My objective is to contribute my positive attitude, adaptability and strong communication skills to support team goals and deliver
quality work. also seeking an opportunity to apply my academic achievement and coursework knowledge to real world project and challenges
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Fairmont Hotel
Texas
- Provided exceptional customer service, resolving guest inquiries and ensuring satisfaction.
- Maintained cleanliness and organization in dining areas, adhering to health and safety standards.
- Assisted in food preparation and presentation, enhancing overall dining experience.
- Collaborated with team members to ensure efficient service flow during peak hours.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff members on proper customer service and hospitality policies.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Residential Treatment Officer
Texas Juvenile Justice Department
Austin, TX
- Current
- Taking charge and care of the kids, keeping account of them all, making sure they adhere to all instructions regarding the treatment they are having in the facility, writing a report of each kids behavior towards the officer and staff
Correctional Officer COIV
Texas Department of Criminal Justice
Austin, TX
03.2022 - 06.2023
- Taking charge of inmates at the state jail and the maximum prison facility, making sure offenders are well behaved at all times, having a total control of offenders in a particular building total of 224 offenders
Delivery Driver
DoorDash
Austin, TX
11.2018 - 01.2023
Construction Worker
Fortura
Austin, TX
11.2018 - 12.2022
- Building Tunnels pipe for road construction
Dishwasher
Miraval
Texas
06.2018 - 09.2021
- Operated industrial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
- Assisted in maintaining organized workstations, ensuring proper storage of dishes and utensils.
- Collaborated with kitchen staff to streamline dish retrieval process during peak service times.
- Conducted routine maintenance checks on dishwashing machines to ensure optimal performance.
- Monitored inventory of cleaning supplies, reporting shortages to management for timely replenishment.
- Trained new employees on safety protocols and efficient dishwashing techniques.
- Adapted quickly to changing kitchen dynamics while maintaining high standards of cleanliness and efficiency.
- Implemented best practices for sanitation, contributing to a safe food preparation environment.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Waste Management
Texas Disposal Systems
Creedmoor, TX
06.2018 - 12.2020
- Sorting out the biodegradable and non-biodegradable waste for recycling purposes
Education
High school diploma - undefined
Abi a state polytechnic
08.2013
Skills
- English
- Communication skills
- Loss prevention
- Driving (4 years)
- Surveillance
- Construction
- First aid
- Incident response
- Lawn Care
- Organizational skills
- Customer service
- Landscape Maintenance (2 years)
- Report writing (3year)
- Conflict management
- Delivery driver experience (5 years)
- DoD experience
- Supervising experience
- Fluent
Certification
- Driver's License
- Driving Licence
- AED Certification
- Non-CDL Class C
- Class D Security
- CPR Certification
- First Aid Certification
Languages
English
Full Professional
Timeline
Correctional Officer COIV
Texas Department of Criminal Justice
03.2022 - 06.2023
Delivery Driver
DoorDash
11.2018 - 01.2023
Construction Worker
Fortura
11.2018 - 12.2022
Dishwasher
Miraval
06.2018 - 09.2021
Waste Management
Texas Disposal Systems
06.2018 - 12.2020
Residential Treatment Officer
Texas Juvenile Justice Department
- Current
High school diploma - undefined
Abi a state polytechnic
Hospitality Worker
Fairmont Hotel