Emeka Edoziem

Investigated claims by reviewing policy contracts to determine claim

coverage based on cause and facts of loss.

Conducted thorough property investigations to identify and classify

damages for customer claims.

Evaluated original investigation reports and documents to resolve

secondary concerns.

Reviewed questionable claims by conducting agent and claimant

interviews to correct omissions and errors.

Assisted homeowners by coordinating vendor services, emergency repair,

cleaning and contractors.

Investigate automobile and property damage claims and make liability and coverage determinations within the company's guidelines.

Evaluate damages and prepare estimates using the company's estimating software.

Review police reports, photos, and witness statements to gather information and determine liability.

Communicate with clients, agents, and third-party claimants to negotiate settlements.

Maintain accurate records of claim activity and document claim files.

Adhere to all company policies and procedures, including compliance with state and federal regulations.

Negotiated claim settlements and recommended litigation when claims

could not be settled.

Interacted with witnesses and claimants.

Investigated claims by reviewing policy contracts to determine claim

coverage based on cause and facts of loss.

Carefully reviewed claim information to verify accuracy and avert

fraudulent claims.

Collaborated with claims department and industry anti-fraud organizations

to resolve claims.

Evaluated original investigation reports and documents to resolve

secondary concerns.

• Achieved timely and accurate claim settlements by conducting thorough investigations and damage assessments.
• Coordinated effectively with other departments within the organization to address policy concerns or complex issues arising from specific claims scenarios.
• Contributed to team success by sharing knowledge, best practices, and resources among colleagues.
• Promoted a positive company image by consistently providing excellent service to internal and external customers alike.

Assisted in investigating automobile and property damage claims and evaluating damages.

Communicated with clients, agents, and third-party claimants to gather information and negotiate settlements.

Reviewed policy coverage and interpreted insurance laws and regulations to determine liability.

Maintained accurate records of claim activity and documented claim files.

Worked with senior adjusters to develop skills and expertise in the field.