Summary
Overview
Work History
Education
Skills
Timeline
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Emeka Samuel

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Also with great customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Picker

Amazon
Houston, TX
08.2017 - 03.2018
  • Received and processed customer orders for merchandise in a timely manner.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
  • Reported any damaged or defective items immediately to supervisor for further investigation.

Psychiatric Technician

The Harris Center, DDRP
Houston, TX
10.2018 - 02.2023
  • Provided direct patient care and monitored patients' physical, mental, and emotional status.
  • Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
  • Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
  • Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
  • Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
  • Organized recreational activities for patients such as arts and crafts projects or outdoor games.
  • Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
  • Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.

Independent Contract Driver

Strategic Delivery Solutions
Houston, TX
03.2024 - Current
  • Delivered medications to patients/customers in a timely manner while ensuring safety and accuracy of items.
  • Followed designated routes for each delivery, adhering to all traffic laws along the way.
  • Provided excellent customer service throughout the entire delivery process.
  • Communicated with dispatch regularly regarding any changes in route or delays due to traffic conditions or unavailability of patience/customer at the time of delivery.
  • Responded promptly to requests from management or customers regarding changes in delivery schedule or other issues that may arise during the course of a shift.
  • Monitored weather conditions along route for safe driving practices.
  • Utilized GPS navigation systems effectively in order to locate destinations quickly and efficiently.
  • Adhered strictly to all safety guidelines set forth by employer.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Obtained signatures needed to complete and process paperwork.

Education

Bachelor of Science - Business Administration

University of Lagos
LAGOS
10-2006

Skills

  • Packing Accuracy
  • Quality Assurance
  • Psychiatric Medication Administration
  • Professional boundaries
  • Behavior monitoring
  • Treatment management
  • Clinical Documentation
  • Individual Counseling
  • Behavioral Management
  • Efficient Route Optimization
  • Flexible schedule availability
  • GPS Navigation Proficiency
  • Proactive Safety Measures
  • Team player mindset
  • Safe Driving Practices

Timeline

Independent Contract Driver

Strategic Delivery Solutions
03.2024 - Current

Psychiatric Technician

The Harris Center, DDRP
10.2018 - 02.2023

Picker

Amazon
08.2017 - 03.2018

Bachelor of Science - Business Administration

University of Lagos

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Emeka Samuel