Summary
Overview
Work History
Education
Skills
Timeline
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EMEKA UCHE

IT
Dallas,TX

Summary

Aggressively seeking multiple IT specific certifications through training. Excellent interpersonal skills ensuring success in communications, resolving escalated customer issues and working in collaborative environments.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Stage Technician

Upstage Photos
01.2015 - Current
  • Assist Audio Engineers and Audio Designers with assembly of audio production
  • Climb with scissor lift to hang speakers
  • Lay cable
  • Place microphones
  • Assist with wireless microphone connection
  • Practical knowledge with multiple channel mixing boards
  • Assist with assembly of video screen walls and cable/accessory connections
  • Experience with truss building
  • Assist Lighting Director with fixing lighting and cables to truss
  • Deck carpentry and Props/Scenery assembling and breakdown.

IT Technician

QNET Services
Dallas, TX
08.2021 - 01.2022
  • Maintained office PCs, networks and mobile devices.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Configured systems according to prescribed software and hardware frameworks.

Loss Prevention Officer

Macy's
Mesquite, TX
05.2019 - 03.2021
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Trained all new executives and asset protection personnel.
  • Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.

Security Officer

Allied Universal Security Services
Dallas, TX
02.2017 - 01.2019
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Education

High School Diploma -

North Mesquite High School
Mesquite, TX
09.2012 - 05.2016

No Degree -

Eastfield College
Mesquite, TX

My Computer Career -

MyComputerCareer.com
Raleigh, NC
09.2019 - 04.2022

Skills

Azure, InTune, Office 365 and other Microsoft Cloud products Mobile Device Containerization and Remote Management Basic Network troubleshooting Disassembled and reassembled desktop PC Install SOHO networks, including making and installing required cables and connections Server Maintenance and Troubleshooting Group Policy and Access Management Microsoft Hyper-V, Oracle VirtualBox and VMWare RAID, NAS and SAN Implementation Windows utilities to manage hard drives Knowledge and experience with virtual infrastructures Understand TCP/IP, DNS and DHCP systems Install and maintain of physical and logical network infrastructure

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Timeline

IT Technician

QNET Services
08.2021 - 01.2022

My Computer Career -

MyComputerCareer.com
09.2019 - 04.2022

Loss Prevention Officer

Macy's
05.2019 - 03.2021

Security Officer

Allied Universal Security Services
02.2017 - 01.2019

Stage Technician

Upstage Photos
01.2015 - Current

High School Diploma -

North Mesquite High School
09.2012 - 05.2016

No Degree -

Eastfield College

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EMEKA UCHEIT