Emel Dagdelen Cetin
Katy,TX
Summary
A seasoned leader with a proven track record at Ozel Dora Otelcilik Turizm Insaat San.Tic.AS, I excel in driving operational excellence and innovation management. My strategic visioning and inspirational leadership have consistently enhanced profitability and efficiency, with a keen focus on sustainable business models and a global perspective.
Overview
21
21
years of professional experience
Work History
CEO
Ozel Dora Otelcilik Turizm Insaat San.Tic.AS
Ursa, Turkey
12.2016 - Current
- Plan, develop, implement, and direct the organization's operational and fiscal function and performance. Analyze and recommend the impact of long-range growth initiatives, planning, and introduction of new strategies and regulatory actions
- Analyzed market trends and customer data to inform decision-making processes.
- Led strategic planning and execution to enhance profitability and company growth.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Implemented strategic offerings to enhance company's suite of products and services.
- Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Signed and approved budgets for new funding and program initiatives.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Developed strategies for improving customer service standards throughout the company.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Implemented technological solutions designed to improve operational effectiveness.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Executed on-time, under-budget project management to adhere to project road map.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Developed and implemented strategic business plans to increase company profitability.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Optimized supply chain to reduce materials costs and improve distribution.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Developed and implemented hotel policies and procedures.
- Organized monthly meetings with department heads to review performance metrics.
- Analyzed customer feedback to identify areas for improvement in services offered.
- Maintained high standards of quality control, hygiene, health and safety.
- Developed strategic plans for increasing occupancy rates and improving overall profitability.
- Managed room allocations and bookings, optimizing occupancy and revenue.
- Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
- Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
- Spearheaded daily operations, ensuring optimal guest satisfaction and operational efficiency.
- Analyzed financial reports, identifying trends and developing strategies for revenue enhancement.
- She manage the relations with the ministry of tourism and ministry of finance .Follows the new laws and regulations to ensure that the company is shaped according to these rules.
- Follows up and manages the company's commercial and business cases.
Hotel Construction Project Manager
Ozel Dora Turizm İnşaat AŞ.
, Turkey
01.2014 - 12.2016
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Communicated safety standards to laborers and sub-contractors and enforced safety regulations on job sites.
- Coordinated phases of construction projects from inception to completion.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Estimated construction costs accurately, achieving consistent business profits.
- Implemented rigorous quality control procedures to uphold high standards of construction and compliance.
- Addressed and resolved onsite conflicts or discrepancies, ensuring minimal impact on project timelines.
- Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Monitored the progress of construction projects ensuring quality control standards were met.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Identified potential problems that may arise during the course of construction.
- Negotiated with suppliers and vendors to procure materials and equipment at cost-effective rates.
- Following the company's legal processes, and directing communication with the state.
- Following litigation issues and finding solutions.
Hospital Manager
Kerem Nadi Ozel Saglik Hizmetleri AS.
, Turkey
12.2009 - 12.2013
- Implemented quality control measures to uphold company standards.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Identified areas for improvement in operational processes and developed strategies to increase efficiency.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Monitored hospital performance metrics such as patient satisfaction scores and financial results.
- Developed and implemented patient care protocols to ensure quality standards were met.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Led teams in developing innovative solutions for complex problems facing the hospital system.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Maintained records management system to process personnel information and produce reports.
- Created policies, procedures, and workflows to maximize the effectiveness of staff utilization.
- Established relationships with external organizations such as government agencies or community groups that provided support services for patients.
- Maintained a safe environment for both patients and staff by ensuring proper safety protocols were followed.
- Managed budgeting process including forecasting expenses and revenue streams.
- Collaborated with other health care providers to develop comprehensive treatment plans for patients.
- Coordinated recruitment efforts across departments to ensure adequate staffing levels at all times.
- Evaluated new technologies or services that could improve the delivery of healthcare services.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Facilitated communication between different departments within the organization to ensure alignment on goals and objectives.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Analyzed data related to patient outcomes and identified opportunities for improvement in quality of care.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Served as a liaison between administration, physicians, nurses, vendors, insurance companies.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Implemented measures designed to reduce costs while maintaining high-quality services.
- Conducted regular staff meetings with department heads to review progress on initiatives.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Following the company's legal processes. Directing communication with the Ministry of Health and the Ministry of Finance.
- Following up case problems and finding solutions.
Construction Project Manager
Kerem Nadi Ozel Saglik
, Turkey
12.2007 - 12.2009
- Managed subcontractor selection, negotiation, and performance to ensure quality and efficiency.
- Identified potential problems that may arise during the course of construction.
- Implemented rigorous quality control procedures to uphold high standards of construction and compliance.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Monitored changes in scope or design, managing any necessary contract adjustments.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Managed multiple teams working on different aspects of a single project.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Addressed and resolved onsite conflicts or discrepancies, ensuring minimal impact on project timelines.
- Analyzed cost estimates to determine if they are within budget constraints.
- Assessed project risks and developed mitigation strategies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
Multi Doctor Health Clinique Manager
F&F Clinique
, Turkey
12.2005 - 01.2007
- Recruited, hired and trained new medical and facility staff.
- Supervised internal and external communications by answering queries and complaints.
- Developed relationships with vendors regarding purchasing agreements for medications or equipment.
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Coordinated community outreach programs to promote clinic services and public health awareness.
- Implemented technology solutions to improve clinic operations and patient care.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Coordinated physician schedules ensuring that all shifts were adequately staffed at all times.
- Assisted in developing marketing strategies to increase patient numbers and improve customer service satisfaction ratings.
- Analyzed clinic performance data to identify trends and areas for improvement.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Collaborated with healthcare professionals to develop and expand clinic services.
- Led quality improvement projects to enhance clinical outcomes and patient experiences.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Negotiated contracts with suppliers and service providers to secure cost-effective solutions.
- Developed and implemented policies and procedures to comply with healthcare regulations.
- Managed clinical budgets, billing systems and insurance negotiations.
- Established and maintained relationships with insurance companies and other payers.
Marketing Specialist
Esra Corp
Houston, Texas
05.2004 - 01.2005
- Conducted competitor research to understand the industry dynamics and identify opportunities for growth.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
- Analyzed consumer behavior and market trends to create effective marketing campaigns.
- Determined best methods to meet research objectives and produce useful data.
- Conducted market research to identify trends and customer needs.
Education
Certificate of Digital Marketing Studies - Digital Marketing And Sales
Digital Marketing Institue
Turkey05-2023
Certificate of Physiognomy Education - Power of Physiognomy in Human Resources
School of Physiognomy
Turkey, TX01-2020
Certificicate of Social Media - Digital Marketing And Social Media
NBT Digital Institute
Turkey07-2019
Certificate of Enneagram Studies in Human Resources - Enneagram Studies
Istanbul Aydin Unıversity
Turkey03-2018
Certificate of Health Tourism - Health Administration
AH Academy of Health Tourism Professions
Turkey, 01-2012
Bachelor of Laws - Law
University of İstanbul Law Faculty
Turkey06-2009
Certificate of Cosmotology And Beauty TecnologiesStudies - Beauty And Cosmotology Technology
Academy of Beauty And Cosmotology
Turkey, TX01-2005
Master of Science - Futuristic
University of Houston
Houston, TX01-2002
BBA - Business Administration And Management
University of İstanbul Business Administration
Turkey06-2001
Skills
- Operational excellence
- Sustainable business models
- Strategic visioning
- Executive presence
- Inspirational leadership
- Global perspective
- Organizational agility
- Effective decision making
- Corporate governance
- Innovation management
- Succession planning
- Customer focus
- Project management
- Market trend analysis
- Customer demographics understanding
- Marketing campaign strategy
- Fact-checking
- Market trends
- Mobile marketing
- Have legal knowledge and experiences
Timeline
CEO
Ozel Dora Otelcilik Turizm Insaat San.Tic.AS
12.2016 - Current
Hotel Construction Project Manager
Ozel Dora Turizm İnşaat AŞ.
01.2014 - 12.2016
Hospital Manager
Kerem Nadi Ozel Saglik Hizmetleri AS.
12.2009 - 12.2013
Construction Project Manager
Kerem Nadi Ozel Saglik
12.2007 - 12.2009
Multi Doctor Health Clinique Manager
F&F Clinique
12.2005 - 01.2007
Marketing Specialist
Esra Corp
05.2004 - 01.2005
Certificate of Digital Marketing Studies - Digital Marketing And Sales
Digital Marketing Institue
Certificate of Physiognomy Education - Power of Physiognomy in Human Resources
School of Physiognomy
Certificicate of Social Media - Digital Marketing And Social Media
NBT Digital Institute
Certificate of Enneagram Studies in Human Resources - Enneagram Studies
Istanbul Aydin Unıversity
Certificate of Health Tourism - Health Administration
AH Academy of Health Tourism Professions
Bachelor of Laws - Law
University of İstanbul Law Faculty
Certificate of Cosmotology And Beauty TecnologiesStudies - Beauty And Cosmotology Technology
Academy of Beauty And Cosmotology
Master of Science - Futuristic
University of Houston
BBA - Business Administration And Management
University of İstanbul Business Administration
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