Emeliah Marx
Davenport,FL
Summary
Highly ambitious and motivated experiential marketing professional with over 5 years of marketing experience and strong interpersonal skills. Excelled in project management and interpersonal communication, enhancing service delivery and client satisfaction. Proven track record in implementing strategic improvements and leading high stake operations, showcasing exceptional problem solving and organizational skills. Achieved positive feedback through innovative activity planning and efficient logistical support.
Overview
5
5
years of professional experience
Work History
Assistant Tour Manager
Retail Sports Marketing
06.2024 - Current
- Trained new team members, fostering a supportive work environment that prioritized excellent service delivery.
- Gathered post-tour feedback from participants, identifying areas of improvement and implementing changes accordingly.
- Planned engaging activities that catered to diverse interests, resulting in positive feedback from participants.
- Resolved customer concerns promptly and professionally, maintaining strong relationships with repeat clients.
- Assisted Tour Manager in logistical aspects of trip planning, resulting in smooth travel experiences for clients.
Boatswain Mate
United States Navy
03.2022 - 02.2024
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Responsible for the maintenance and operation of the ship, including rigging, anchors, cables, and deck maintenance.
- Operated small boats, tugs, barges and other small craft
Vendor
Field Entertainment
04.2020 - 06.2021
- Stocked and built displays to deliver results for customers.
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and location.
- Monitored stock to maintain sufficient quantity of featured product.
- Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
Education
High School Diploma -
Goddard Highschool
Goddard, KS03.2020
Skills
- Interpersonal skills
- Project management
- Strategic thinking
- Tour logistics
- Problem Solving
- Communication
- Organization
Timeline
Assistant Tour Manager
Retail Sports Marketing
06.2024 - Current
Boatswain Mate
United States Navy
03.2022 - 02.2024
Vendor
Field Entertainment
04.2020 - 06.2021
High School Diploma -
Goddard Highschool
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