Emelie Mateo
Queens
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Arthur M. Lubitz MD PC
09.2023 - 01.2025
- Coordinated patient referrals to specialists or other healthcare providers as needed
for comprehensive care management plans - Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning
documents. - Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct
calls to staff. - Built strong relationships with patients through effective communication skills that
foster trust in the clinic's commitment to quality care. - Scheduled appointments, registered patients, and explained procedures to patients
to reduce anxieties and increase patient cooperation. - Kept medical supplies in sufficient stock by monitoring levels and submitting
replenishment orders before depleted. - Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Oriented and trained new staff on proper procedures and policies.
- Adhere to strict HIPAA guidelines to protect patient privacy
Barista
Starbucks
10.2022 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Psychology
LaGuardia Community College
Long Island City, NY06-2026
High School Diploma -
Long Island City High School
Queens, NY06-2021
Skills
- Customer Service
- Time management
- Problem-Solving Skills
- Organization skills
- Teamwork and Collaboration
- Workplace Safety
- HIPAA compliance
- Patient scheduling
- Customer service
- Data entry
- EMR / EHR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Arthur M. Lubitz MD PC
09.2023 - 01.2025
Barista
Starbucks
10.2022 - 07.2023
Psychology
LaGuardia Community College
High School Diploma -
Long Island City High School
Similar Profiles
Brigitte SchatzBrigitte Schatz
Medical Office Manager at Tootla & Associates, MD, PCMedical Office Manager at Tootla & Associates, MD, PC
Kathryn HostkoetterKathryn Hostkoetter
Back Office Manager/Medical Assistant at David F Young MD PCBack Office Manager/Medical Assistant at David F Young MD PC
Kailey HootenKailey Hooten
Internship Student at Lisa D Miller Md Pediatrics PcInternship Student at Lisa D Miller Md Pediatrics Pc