Emelie Surles

• Completed bi-weekly payroll for company employees.
• Developed and implemented various procedures to improve accounting process.
• Improved overall collections efficiency by implementing strategic collection plans and processes.
• Established procedures for collection of past due amounts.
• Contacted customers to discuss late payments and options for remitting amounts due.
• Established strong relationships with customers, fostering open communication channels for effective debt resolution.
• Implemented efficient skip tracing techniques to locate hard-to-reach debtors and expedite the recovery process.
• Generated and mailed updated statements monthly and processed demand letters.
• Successfully implemented new technologies and process automations to encourage continuous improvement.
• Streamlined collections procedures for increased productivity and reduced manual efforts.
• Contacted clients with past-due payments and actively monitored payments due from clients.
• Conducted investigations of customer accounts and payment histories.
• Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
• Generated and distributed current statements to customers.
• Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

• Managed journal entries, collection efforts, reconciliations, and payroll processing.
• Managed banking reconciliations and monthly balance sheet statements.
• Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
• Completed bi-weekly payroll for company employees.
• Generated monthly and quarterly financial statements for executive review.
• Collaborated with other departments to achieve accurate and prompt financial reporting.
• Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
• Optimized cash flow management, implementing strategies that minimized cash holding periods.
• Oversaw payroll processing, ensuring accuracy and timely distribution of employee payments.
• Reduced outstanding accounts receivable through more effective communication strategies with clients.
• Facilitated staff development through regular training sessions on new accounting standards, software upgrades, or company-specific policies changes.
• Boosted financial team's efficiency, reorganizing department's structure to better align with company goals.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Utilized financial software to prepare consolidated financial statements.
• Supported financial director with special projects and additional job duties.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Complied with established internal controls and policies.
• Collaborated with C-level executives and stakeholders to develop long-term financial plans.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Managed accounts payable and receivables and payroll.
• Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
• Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Handled day-to-day accounting processes to drive financial accuracy.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

I basically took part in growing this company from ground, up, from day one. This was a trucking company, we hauled freight for contracted customers and non-contracted customers all over the 48 states. I did everything from load planning, negotiating rates and booking loads with brokers, dispatching drivers, driver liaison, human resources, payroll (driver and admin), accounts payable, accounts receivable, collections, general accounting, day-to-day cash reconciliations, financial reporting, administrative assistant to the owner.

Anything accounting related - AP, AR, Payroll, HR, Admin Asssitant to Owner