Customer service professional with proven ability to improve customer satisfaction and streamline support processes. Valued for strong collaboration and adaptability in dynamic environments. Known for problem-solving skills and empathetic communication.
•Greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.
•Collaborating closely with the business manager.
•A genius passion for outstanding customer service.
•Set and achieve personal sales goals while supporting the goals of the team.
•Discuss cost of service, insurance coverage and payment options with patients.
•Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
•Work as a team player to ensure each customer receives the best service possible.