EMELINE MARTINEZ

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

.

• Maintained clean, orderly work environment free of hazards.
• Assembled pallets and crates for secure transportation of materials.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Reassured children when upset providing emotional support and stability.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Maintained an organized reception area and ensured that all guests were attended to promptly.
• Greeted visitors to provide information and direct to appropriate personnel.
• Greeted customers warmly and made them feel welcome.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Handled cash transactions accurately, balancing the register at the end of each shift.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Explained policies and procedures to visitors.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Greeted customers, answered general questions and directed to appropriate locations.
• Recognized by management for providing exceptional customer service.