Emeline Mataele
La'ie,HI
Summary
Dedicated Direct Care Worker passionate about helping guests lead fulfilling happy traveling by managing enjoyable related conditions. Knowledgeable about packing and serving customers from a previous job. Well-organized and compassionate with good relationship-building skills.
Overview
18
18
years of professional experience
Work History
Caregiver Attendant
Sophia Davis
Kaneohe, Hawaii
11.2024 - Current
- Reported concerns to nurse supervisor to promote optimal care.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Transported individuals to medical appointments and assisted with errands.
- Checked patients' pulse, temperature and respiration.
- Administered prescribed medications under direction from physician.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Followed care plan and directions to administer medications.
- Monitored vital signs and reported changes to medical staff.
- Provided patients and families with emotional support and instruction.
- Laundered clothing and bedding to prevent infection.
- Performed light housekeeping duties including laundry and meal preparation for clients.
- Provided compassionate care while ensuring client safety and comfort.
- Documented patient status and reported changes in care needs.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Responded quickly to emergency situations using appropriate interventions.
- Assisted with meal planning to meet nutritional plans.
Assistant Secretary
ATL Finance
Halaleva, Nukualofa
10.2006 - 06.2019
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained a filing system for important documents such as contracts, agreements, invoices.
- Drove customer feedback to deliver information to management for corrective action.
- Performed general clerical duties such as sorting mail, photocopying documents, ordering supplies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Greeted visitors to the office and ensured that they were taken care of promptly.
- Answered phone calls from external contacts and provided information or directed inquiries appropriately.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Maintained inventory of office supplies and placed orders when necessary.
Education
High School Diploma -
Liahona High School
Tonga 10-1988
Skills
- welcoming and well communicating with guests
- typing
- packing
Timeline
Caregiver Attendant
Sophia Davis
11.2024 - Current
Assistant Secretary
ATL Finance
10.2006 - 06.2019
High School Diploma -
Liahona High School