Emelita Ringor
Wailuku,HI
Summary
Quality-focused Data Entry Clerk offering 10+ years of experience in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.
Precise Data Entry Clerk well-versed in confirming data accuracy of data and resolving discrepancies in information. Offering 10+ years of experience implementing various systems and developing complex spreadsheets. Superior knowledge of grammar and punctuation.
Overview
16
16
years of professional experience
Work History
Reservationist
Maui Economic Opportunity
08.2022 - Current
- Answer a large volume of telephone calls and take reservations for rides. Update client information
- Handled incoming and outgoing calls according to standard operating procedures.
- Made reservations for clients and accurately entered personal information into computer system
- Maintain a high level of customer service ensuring that client's needs are met.
- Assist clients with missed or late pick-ups and drop offs.
Specialist Sales Front Desk
Maui Ocean Club/ Marriott
11.2021 - 07.2022
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Scheduled and confirmed appointments.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Maintained front office cleanliness and organized supplies to increase productivity.
Document Processor
WESTIN PRINCEVILLE OCEAN RESORT
06.2017 - 11.2021
- Review and ensures sales proposals are complete and compliant with business rules and produce executable documents with accuracy and efficiency.
- Collaborate with Sales Executives and Team Managers to provide pertinent financial information regarding sales contracts.
- Responsible for accuracy of the end of the day escrow deposits to ensure funds have been properly posted transmitted and capture on the end of day balancing reporting.
- Data entry of information in to SUN System for preparation of documentation.
- Notarize contract documents and other notary documents for customers and public.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
Front Desk Agent
ASTON POIPU KAI RESORT
09.2016 - 06.2017
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Coordinated with housekeeping, maintenance and other property teams to handle every guest needs with professionalism and speed.
- Responded to inquiries and room requests made online, by phone or email.
- Managed guest check-in and check-out procedures, reservations and payments.
- Greeted, registered and assigned guests to rooms.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Arranged special accommodations for guests to maintain optimal satisfaction.
Various Temporary Clerical Position
EMPLOYER OPTIONS
03.2014 - 07.2016
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Delivered mail by dropping off to recipients within organization.
- Weighed items using electronic scale to calculate shipping costs.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Documented conversations with customers to track requests, problems and solutions.
Sales Support Representative
AT & T
12.2008 - 12.2013
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Oversaw shipping and receiving of inventory and supplies.
Skills
- Multi-line phone systems
- Administrative skills
- Listening skills
- Transportation information
- Reservations
- Customer service-oriented
Name
Hi, I'm
Timeline
Reservationist
Maui Economic Opportunity
08.2022 - Current
Specialist Sales Front Desk
Maui Ocean Club/ Marriott
11.2021 - 07.2022
Document Processor
WESTIN PRINCEVILLE OCEAN RESORT
06.2017 - 11.2021
Front Desk Agent
ASTON POIPU KAI RESORT
09.2016 - 06.2017
Various Temporary Clerical Position
EMPLOYER OPTIONS
03.2014 - 07.2016
Sales Support Representative
AT & T
12.2008 - 12.2013
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